15-b168ca Pavilion: Pavilion 15-b168ca sleekbook - no wifi driver detected

Hello

My wifi doesn't work.  At first, I could reset my computer and get it going again for a minute, but then it stopped working altogether.

I 'reset' my computer to the point where my programs are lost but my records and documents are kept.  That did not work.

A techie friend of mine had a quick glance and says that the wifi driver seems to be missing and plug in an ethernet cable and follow the necessary updates.  Cable ethernet worked, but the updates never came and my wifi still doesn't work.

I thought that maybe if I install Windows 10, it could restore things for me, but that didn't work.

I tried HP support auto troubleshooting for wireless network and internet (windows 10) but stuck to (5) under step 1 because where my HP Support Assistant should apparently give me a link to 'Check' HP network next to the 'connections', he said on the contrary "visit the Forums Support HP's.

Troubleshooting Windows didn't help not my wifi because he just tells me to plug an ethernet cable.

Also, I can't find the page, but the HP site did a search on my computer and he said he couldn't find it.  I can't give more details about this because I remember more where I found this link.

Can someone please?

Thanks in advance.

Was not means that the wifi adapter no longer works as it should, in other words, it's a dead device.

This is the reason why I asked you to run the diagnostic equipment.

Test PC Hardware Diagnostic checks for the proper functioning of the devices installed in your laptop at the firmware level.

Is your laptop still under warranty? A replacement wifi adapter are covered by the warranty?

Check the status of your warranty here.

If it is not in warranty, you will need to bear the cost of replacement of the module from your pocket.

Tags: Notebooks

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