15 - r250tu: Wireless always stays disabled

Mine is a new laptop and the new installation of Windows 7 Ultimate 64-bit.

I installed the Realtek drivers recommended in the HP support page, but the Wireless does not get activated. In the network connections Control Panel it is there, but still disabled. Ethernet LAN and Bluetooth work. The F12 key light is on and white.

I see these in the device under network adapters Manager:

-Bluetooth Device (personal area network)

-Bluetooth Device (RFCOMM Protocol TDI heading)

-Realtek PCIe FE Family Controller

-Adapter Wi - Fi 802.11 b/g/n Realtek RTL8723BE

Here is the hardware IDs of the wi - fi adapter:

-PCI\VEN_10EC & DEV_B723 & SUBSYS_2231103C & REV_00

-PCI\VEN_10EC & DEV_B723 & SUBSYS_2231103C

-PCI\VEN_10EC & DEV_B723 & CC_028000

-PCI\VEN_10EC & DEV_B723 & CC_0280

I also tried to install the drivers using HP Support Assistant, but the wireless is not always get activated.

Can anyone help? Thank you.

Hello:

Try the latest wireless driver for this card from the link below...

http://h20566.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_147415_1

Tags: Notebooks

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