28 Firefox crashes when I try to print to the printer, Acrobat PDF

Hi all!

I observed a problem when I try to print a Web page in Firefox v28 using the printer of PDF Acrobat (Acrobat Pro 9.5.5) installed on a Virtual Machine (VMware View 5.2) with Windows 7 64 bit. Print dialog box crashes (no response) after the pdf dialog box "Save as." Then I have to force Firefox to close, and subsequently an Acrobat PDF conversion dialog box appears with the progress bar has stopped in the middle. I must also close it afterwards.

The other programs (Office, IE, Notepad...) are able to print through the PDF printer without problem. The problem appeared after the automatic update of Firefox v28, since when I downgrade to Firefox v26 the problem disappears.

I checked a setup similar to a physical computer (W7 64 bit, Acrobat Pro 9.5.5, v28 of Firefox), and everything works fine, so I think it's a change that's happened in Firefox v28 who has a problem with the configuration of the VM. I also tried to change the Firefox profile, reset Firefox and reset the print settings and reinstall Acrobat. No luck.

I would like to know if anyone knows some changes in Firefox v28 printing or related to any service or update that may have a problem in the virtual machine.

Any help is welcome!

Thank you!

I just try with Firefox 29 in the same virtual machine, and it works perfectly, so I guess that is a bug in version 28.

Tags: Firefox

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