3 documents in the queue can remove/print document 2 and 3 but not document 1. Reference Dell
Have an old Dell computer and can't get the documents to print on my HP Officejet 5610v all-in-One printer because it is suspended in some way - need help - it is used to print, but now just documents get hung up. 3 documents in the queue can remove document 2 and 3 but not document 1.
Hello
From the desktop, hold down the Windows key and press R. In the run window, type services.msc and press to enter. Scroll down to the print spooler service, right click and select Properties, then click the Stop button. Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.
Restart the computer and you should find that the documents have been deleted.
Kind regards
DP - K
Tags: HP Desktops
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