3525: cannot install printer

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• I get a "cannot install printer because a policy has been enabled on your computer that blocks NT 4.0 driver ' how can I install my printer?

  I have a HP Pavilion dv6500 running Vista 32 bit. I just bought a new printer, a HP Photosmart C4640, when I tried to install and connect I get a message indicating that it cannot install printer as a policy has been activated this block driver NT 4.0. I have run all updates of software and drivers, but still get this message. I've been at this for almost a week now. I've been doing the HP race with regard to aid. I am VERY fusturated at this point and desperately need help. What should I do to make this work?

  Hi jessheffernan2003,

  This problem occurs because Windows Vista does not support the installation of kernel-mode printer drivers. Windows Vista only supports installing user mode printer drivers.

  To work around this problem, try to get and install a printer driver as a user on the Windows NT 4.0 computer. If you can not get the particular user mode printer driver, try to get a driver printer in user mode compatible with the kernel mode printer driver which is hosted on the Windows NT 4.0 computer. To get a printer driver updated for the print device, contact the manufacturer of the printer.

  For more information about your hardware manufacturer, visit the following Web site:

  http://support.Microsoft.com/GP/vendors/en-us

  Note: Microsoft provides third-party contact information to help you find technical support. These details may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

  For more information, see the link below:

  Error message when you try to connect to a printer in Windows Vista: "the printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers.

  http://support.Microsoft.com/kb/931719/

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• OfficeJet Pro 8600 Plus: Officejet Pro more than 8600 - cannot install printer on Windows 10

  I have upgraded from Windows 7 to Windows 10 and CANNOT install the printer.

  After the upgrade, the HP software prompted me to reconnect to the printer.  I chose for a wireless connection.

  The process hangs / locks the screen shown on the picture below.  I have tried just about EVERY related solutions posted in the community and have come-up-small.

  Did anyone else out there having the same problem?

  

  hjs_19... Thanks much for the reply.

  I was finally able to solve the problem using 'Reset this PC' in Windows 10 - see pictures below.

  My system has been corrupted somehow.  I don't know what was the cause, but the system works better than ever now (Lenovo T430 8 MB of RAM).  The process of 'Reset this PC' purged MANY foreigners "tricks" of the machine.

  

  

• Cannot install printer solutions Center

  for a week I tried everything to install my all in one printer (F2400).

  That's what I do:

  I have uninstall all files via congurationscreen (remove programs)

  Clean computer with avg pc tuneup and regcure

  I run install (as admin) witch downloaded folder has been chosen for me by hppiw program

  During the configuration phase it is following error:

  Appdata/temp/TzS1867/hpzsetup.exe

  "irreparable error during installation"

  and the program says it automatically uninstall files, but they are always in the hp folder.

  printer and scanner work fine, but there is no solution Center.  There is no file .exe for solutioncenter in

  ProgramFiles/hp/digital imaging/bin

  I tried all possible solutions on the web, but nothing will.

  This link is no longer valid

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77737-1&LC=en&DLC=en&cc=us&...

  I can do more / I've done wrong?

  This link is no longer active

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77737-1&LC=en&DLC=en&cc=us&...

  Hey @brommmmm,

  One thing we know for sure is that your computer and the printer doesn't seem to like. I think that there are problems with your registry that are causing all these different errors, especially since the error log for the program installation continues to point to the registry key: HKLM\SOFTWARE\Hewlett-Packard\Install\ {BCDD692B-17 2D-440-9A1B-501C71D72CC8} for permissions problems. I have a little more suggestions to solve these problems in System.

  Step 1: Uninstall your printer software and drivers

  Step 2: Run the CCleaner on your computer to fix registry issues:

  CCleaner

  Step 3: Unlock hidden Admin account:

  1. Open the display Start again by clicking the Windows start at the bottom of your computer screen icon or by selecting the Windows button in the bottom left of your keyboard to the right of the Ctrl key.
  2. Once the splash screen opens, type command prompt
  3. Once the result of the search for the command prompt appears, do a right click on it and "run as administrator"
  4. Once the command prompt opens type: net user administrator / Active: Yes and press ENTER.
  5. Then, restart your computer
  6. When your computer turns back on, you should be able to log in to the new administrator account that appears. This account will not have a password on it.
  7. If your computer will automatically connect to your normal spending users user account and log on to the administrator account.

  Step 4: Install printer:

  1. Once you are logged into the new account administrator download and run the installation of your printer: HP Deskjet F2400 all-in-One series Full Feature Software and Driver
  2. Start the installation of your printer.
  3. Once the printer installs successfully log on the administrator account and log in to your normal user account. The printer should now be installed on your normal user account.

  Step 5: Disable the hidden Admin account:

  1. Open the display Start again by clicking the Windows start at the bottom of your computer screen icon or by selecting the Windows button in the bottom left of your keyboard to the right of the Ctrl key.
  2. Once the splash screen opens, type command prompt
  3. Once the result of the search for the command prompt appears, do a right click on it and "run as administrator"
  4. Once the command prompt opens type: net user administrator / active: No. and press ENTER.
  5. Then, restart your computer

  Please respond and let me know if everything works now. Fingers crossed!

• Cannot install printer

  Hi there I downloaded hp print driver and couldnot install printer as file window that don't know what it is I might have uninstall a program that took the missing prn file or / file prn but initially every time computer I see yellow signal in tools sysdtem Device Manager tried to restore the computer but restore has been checked , I don't know how, but here it is.

  can you help me please

  Hi there I downloaded hp print driver and couldnot install printer as file window that don't know what it is I might have uninstall a program that took the missing prn file or / file prn but initially every time computer I see yellow signal in tools sysdtem Device Manager tried to restore the computer but restore has been checked , I don't know how, but here it is.

  can you help me please

  http://michaelstevenstech.com/XPrepairinstall.htm

• Cannot install printer only for my HP photosmart psc 2510xi

  need help to install my printer facsimile copyer no

  Hello

  1. what happens when you try to install a printer?

  2. do you get an error message?

  I suggest to consult these links and follow the instructions in the link below and check, if this can help:

  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers

  It will be useful.

• Cannot install printer Canon MX 726

  Installation. Support 5101. asking for the removal of material on door-under the front flap RH, there a small black sqare, if it was like really stuck rempved on? Also impossible to download the disc.

  Hello

  If this isn't a driver problem there is a problem of setting or material and you
  need to contact Canon.

  As Canon OEM is responsible for the good operation of the printer and their
  drivers provided. Check with Canon support, online documentation, and
  drivers.

  Good luck, you need to update or reinstall the latest driver.

  Canon - PIXMA MX726 - software and drivers<- select="" your="" version="" of="">
  http://search-au.canon.com.au/canon__au_en__au_en/search.x?q=&ie=utf8&cat=0&d=DOWNLOADS%09Windows+10+%28x64%29&ct=Support&imgsize=1&pdf=ok&zoom=1&hf=category%09zubaken&cf=model_sm%3APIXMA+MX726&modelName=PIXMA+MX726&ref=search-au.canon.com.au&pid=w6YmqOMtBhRIscFoO5ivxA..&qid=Af7zzD9H48oQ1mI8d_B4lRC7j2s5IqGL&pagemax=30&page=1

  This is the USA and Australia similar aura.

  Canon - Support and drivers USA
  http://www.USA.Canon.com/Cusa/support/consumer

  Canon - Support - contact us
  http://www.USA.Canon.com/Cusa/consumer/standard_display/contact_us_consumer

  Canon - Windows - Vista and Windows 7 support
  http://www.USA.Canon.com/Cusa/consumer/products?pageKeyCode=windowsSupport

  Canon printer - page local confirmation - could be from another region.
  http://pdisp01.c-WSS.com/OS/

  ====================================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

• Cannot install printer using Add Printer

  Cannot use add printer to install the printer.  I have the windows disc and reach a point which requires a disc HP.  How to find who have no idea.  And the installation process stops.

  famman,

  Unfortunately, if the printer is out of warranty there is no way to get free phone support, you can choose the charged incident. If you have a few options, take a look below:

  1. try to install the printer on another computer running XP.

  2. try to set up a secondary connection (Ethernet) option see here: installation of the software product in Windows XP to a network connection wired (Ethernet)

  If you try them without success, then I suggest contacting phone support.

  Thank you

• Cannot install printer HP 4215, Windows 7

  When you try to install the printer (HP 4215 all in one), I insert the installation cd and follow the installation wizard, the installation cannot continue because that connect as an administration (ADM. Rights). But I am the Admin, I logged in as an administrator. Not understand.

  Supplement - the cd is for Windows 2000, y at - it the problem?

  Please any help?

  Also windows update cannot find the drivers for this device.

  Follow this document to install the driver. http://support.HP.com/us-en/document/c01796879

• Sat Pro L10: Cannot install printer

  Hello

  I have a portable Satellite Pro L10 and have had problems to install an HP photosmart 7350 printer.
  After installation if I try to print, the computer indicates a failure to print warning. This printer works very well on my main computer that is running windows 98. So I tried a brand new HP PSC 1610 with the same result.

  But when I tried a friends HP Jet 5500 desktop it works very well. I tried to reinstall the operating system using the restore disc that came with the laptop for each printer has been tried with a new installation every time. Has anyone else had this problem and managed to solve it?
  Any help would be appreciated.

  Thank you
  Tony Jones

  Hello

  Unfortunately, I never heard talk about this. But I don't think it's a problem of unity because another printing works correctly.
  In my opinion, you should check the printer drivers.
  If you have problems with printer drivers, try to use the original OS drivers.

  Good bye

• Cannot install printer due to lack of permission admin

  I downloaded a suitable driver to install my printer hp d160 but stopped by the approval of administrator.

  I am the only user and logged on as an administrator.

  How can I proceed, any ideas please?

  Hello

  This is a new function of protection of Vista, and you can install the printer driver using the option called run as administrator.
  You must locate the applications icon or cut short and right-click on it. And select the run as Administrator option.
  Now click on the application icon or shortcut and it should work

  It might also be useful:
  http://computerperformance.co.UK/Vista/vista_administrator_activate.htm

  Good bye

• HP Deskjet D1660: Cannot install printer or Scanner, does not meet the min requirements

  I recently spent computers, from Windows 7 to Windows 7 Professional, and I seem to have install my HP Deskjet D1660 and my scanner, a HP Scanjet G4010 of questions. Both gave me the same problems.

  When I connected my Deskjet, my PC tried to install the drivers from the usb port. He reconizes as a device, it could not install the drivers. Then, I downloaded the program core facility for the Deskjet (DJ_SF_06_D1600_NonNet_Basic_Win_WW_140_175.exe) and follow the guests.

  The installer is never far away and from the beginning, I get a message screen for the system demand for results, indicating that my computer is missing, the USB drivers and a USB device. I had exactly the same result when I tried to install my Scanjet.

  The screen looks like this:

  

  And like this:

  

  I checked my registry and my USB is enabled, so I'm not entirely sure about the problem. Also, I went through the troubleshooting to the Deskjet printer page. I tried disconnecting / reconnecting the cable USB from the printer and the computer. I made sure automatic updates is turned on. I made sure that all updates are installed. I tried to run the installer with virus protection disabled. I tried to run the installer with the firewall disabled too. I even went through the devices Manager Wizard to add the printer this way goods instructions on the troubleshooting page, but no dice.

  I'm really just scratching my head on this one.

  In regards to recent software or driver changes, I mean the computer is new. I've been slowly installing programs, that I used on my old computer, but they never have interefered with the printer or a scanner working previously.

  I use a wireless internet connection.

  Hello
  Click the Start button and type folder in the search bar, then open the Temp folder indicated.
  
  Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
  Open the installation folder.
  Find the file usbready.exe and rename it to usbready.old.exe
  Navigate to the main extraction folder (folders that begins with 7z) and run the Setup.exe file.
  
  Now follow the installation and check for the difference.
  
  Kind regards
  Shlomi

• Satellite A100-049: cannot install printer/scanner Vista

  I am running Vista and I can't install lexmark x 85. Lexmark say they will not patch their software because the printer is old. has a found a way to work?

  Hello

  Please don't be angry with me, but why you post this here in the Toshiba support forum?
  This has nothing to do with the Toshiba laptop.

  It s a clear case to me. You are not able to install this printer on Vista OS because the printer drivers are too old or not compatible with Vista.

  In the first step, you must contact the support of the manufacture of the printer and ask for the new version of the drivers for printer or compatible driver for Vista. Maybe you will find the drivers supported on the printer manufacture website

  Good luck

• Cannot install printer Canon MP640 USB to Satellite L500

  I tried to install a Canon MP640 printer with USB on the two Satellite L500 connection and A300 - after installation of the software I get the message "USB Device" not recognized - the L500 running Windows 7 the A300 runs Vista - printer * done * on an old desktop PC with XP - cable settings and printers are good!

  I downloaded the latest Canon drivers, reinstalled, etc. - when I plug the USB I get the message - "USB device not recognized".

  I ran a Canon MP270 successfully both L500 and A300 previously.

  > installing the software, I get the message "USB device" not recognized - the L500 running Windows 7 A300 runs Vista - the printer works on an old desktop PC with XP - then the parameters of cable and printers are good!

  Are you sure the printer software you have installed on two laptops (with Win 7 and Vista)'s Win 7/Vista compatible and supported?

  I mean you have tried the software on the computer running Win XP as s ok but in your case, I would like to ask the manufacturer of the printer if the printer software is 100% compatible with Windows 7 and vista OS.

  Welcome them

• Cannot install printer USB on Satellite L100-171 - specified port is unknown

  I can't install a USB printer on my laptop. I tried the Lexmark and HP printers, but after that they look as if they were installed OK, I get a dialog box indicating that "the specified port is unknown.

  I tried to just about everything, including the re - install USBPRINT. SYS and USBSCAN. SYS, but still won't work.

  I am running Windows XP with SP2.

  Could someone help?

  Thank you

  Can I use the USB ports with some other external devices? Have you noticed any problem in Device Manager?