3rd party applications stop creating desktop shortcuts

A horse of Trojan and virus completely disabled my browsers, shortcuts, etc..  I just finished restoring my site and everything works except one!

When I run 3rd party applications they not create the desktop icon that runs the application.  I get an error msg '1909 - failed to create the desktop icon.

When I go into the folder and right click and create a shortcut, it does not work.

In iE8, there is only an execution of the installation that creates a shortcut within the app... it does not work.  It is the only part of my installation I have been unable to restore.

I work part-time at home for a company and I need these desktop icons for programs.  In fact, the icons of the Office for WORD, EXCEL, etc., have also stop working.

I hope you can help me.

Mona Glover

Hi Mona,.

1. have you made changes on the computer before this problem?

2. you receive an error message or error code?

This problem may occur due to virus corruption of system files or system.

Try the following and see if it helps.

Method 1:

Refer to the steps in the following Microsoft article.

Difficulty of broken desktop shortcuts and common system maintenance tasks

Note: FixIt would attempt to recover bad sectors on the hard disk, in the course of this process there are chances of data loss from that particular area.

Method 2:

 

I suggest you make a sfc scan and test the question.

The sfc/scannow command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.]

Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe): http://support.microsoft.com/kb/310747

Keep us informed on the status of the issue.

Tags: Windows

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