4635 Officejet prints black box in the header instead of jpeg image

I have an Officejet 4635. I got it for probably about a year. Never had problems printing with it before. Recently, when I try to print a doc word with a jpeg image in the header, the image will print as a black box.

I recently got a new router - an ASUS RT-N66U Dual Band 3 x 3 Router Gigabit Wireless-N900.

Hey abeeftaco, (nice handle)

You may very well be right! I recently installed Office 2013 and have no more question. Did not the connection until you pointed out.

Thank you!!!

Tags: HP Printers

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