5.6 Lightroom to crash after enabling the mobile synchronization to Lightroom

Dear community,

I have been using a CC version unfounded 5.6 Lightroom without too much problem until today. Today I bought a subscription photo for CC Photoshop and Lightroom Mobile so I could see my photos on the road.

So I connected with my AdobeID in Lightroom and installed Lightroom Mobile on my iPad and created a Collection I wanted to synchronize. However, as soon as I switch the 'Sync with Lightroom Mobile' bit, Lightroom crashes without any specific error message just the plain 'Adobe Lightroom 64-bit has stopped working ".

I tried to reinstall Lightroom, even on another drive, but without success. I also tried to build intelligent previews of all the images I wanted to synchronize.

Debugging with Visual Studio generates the error "unhandled exception at 0x000007fedbbc9da0 in lightroom.exe: 0xC0000006: page fault ', but I don't know if that helps...

No idea what is the problem?

Best regards

Have you tried these steps (i.e. run chkdsk etc?)

In addition you use any particular security software? If so, you can try to disable it temporarily and see if it helps?

-Guido

Tags: Photoshop Lightroom

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