5530th desire fails to copy on it 1 "page
I have a new HP Pavilion laptop, running Windows 8.1.
I'm connected wireless to the Envy 5530e-all-in-one.
I printed a document using Microsoft Word 2013 successfully.
Today, I put a page on the printer and asked a "copy." When the page came off the printer, printing would have been on the top of page 1-inch of the original copy was missing.
It's as if the printer is trying to give me a 1 inch "header" that you could get in a Word.
Any suggestions on what to try?
On the initial installation, the alignment page went very well.
Hello
9 x 11 is a bit out of its supported formats. For this test, Please try an original with the A4 format. I don't have 9 x 11 sheet of paper so I can't test it on my printer, BUT I know for sure it works on A4 and smaller. If it works not for A4 or smaller, contact HP for a replacement.
Kind regards.
Tags: HP Printers
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