6.3 import function

I bought and downloaded 6 Lightroom in January and everything worked well until the beginning of this week. Since then, I had problems with the import function. I tried to import pictures of two different cards, office, USB keys and external hard drive, but none of them show previews. I was able to import by synchronizing the folder. Unlike other forums that I read, I'm not trying to import the video.

I tried to uninstall and reinstall, but no avail.

System information:

Lightroom version: 6.0 [1014445]

License: Perpetual

Operating system: Windows 8.1 home edition Premium

Version: 6.3 [9600]

Application architecture: x 64

System architecture: x 64

Number of logical CPUs: 4

Speed of the processor: 1.7 GHz

Built-in memory: 3981,5 MB

Real memory for Lightroom: 3981,5 MB

Real memory used by Lightroom: 564,7 MB (14.1%)

Virtual memory used by Lightroom: 580,2 MB

Memory cache size: 582,2 MB

Maximum thread count used by Camera Raw: 2

Camera Raw SIMD optimization: SSE2, AVX

System DPI setting: 96 DPI

Composition of the Bureau enabled: Yes

Exhibition: 1) 1366 x 768

Entry types: Multitouch: Yes, integrated touch: Yes, built-in pen: no, touch external: no, external pen: no keyboard: No.

Graphic processor News:

GPU Intel(r) HD 4000

Check the supported OpenGL: past

Vendor: Intel

Version: 3.3.0 - Build 10.18.10.4276

Renderer: Intel(r) HD Graphics 4000

LanguageVersion: 3.30 - Build 10.18.10.4276

The application folder: C:\Program Files\Adobe\Adobe Lightroom

Library path: C:\Users\Megan B\Pictures\Lightroom\Lightroom Catalog.lrcat

Settings folder: C:\Users\Megan B\AppData\Roaming\Adobe\Lightroom

Plugins installed:

(1) Behance

(2) substantive canon Plugin

(3) Facebook

(4) Flickr

(5) attachment Plugin Leica

(6) home Plugin Nikon

Config.LUA flags: None

Map #1: Vendor: 8086

Feature: 166

Subsystem: 108d 1043

Review: 9

Video memory: 32

Map #2: Seller: 1414

Device: 8 c

Subsystem: 0

Revision: 0

Video memory: 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers (Realtek High Definition Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 44100

Build: LR5x102

Direct2DEnabled: false

GPUDevice: not available

OGLEnabled: true

As to reset the preferences of LR. Start LR, open LR preferences, bottom left is a button that reads LR restart. While holding down the SHIFT key + key Alt (command + Opt key on a Mac) click the restrt LR. LR closed once a window will open giving you the ability to reset the preferences of LR.

Tags: Photoshop Lightroom

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