6.5 mac Lightroom cannot see some videos to import

Hello

I have a problem with importing video files turned on my Sony RX100iv. When I got to "import pictures and videos" I can now no longer see videos shot on this camera, unless they are a type of format (mp4 H.264 AAC). However, I previously imported videos from the same camera using different parameters (mp4 H.264 Linear PCM). In short, I used to be able to see and to import videos, now I can't.

Previous imported videos were under Lightroom v6.3. I tried this week import new vids still use v6.3 with no luck. Updated to 6.5 thought it may work... same question.

Any suggestions?

Thank you

After hours of troubleshooting, I thought about it 2 minutes after I posted the thread...

For all of you who were having problems like me, for some reason any Lightroom would not see all files in the folder structure created by the camera to the SD card when it is look at the SC map in the "Peripheral" to import window box. If you go down the folders on the SD card in the box "Files" of the import window, then LR will recognize/see video files in each folder separately... it just won't see them if you have the SD selected under the "Devices" area (at least for videos created by my Sony Rx100iv).

Hope that helps someone else

Tags: Photoshop Lightroom

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