6 Lightroom do not install it on Mac 10.11.3

Hi all

Just purchased Lightroom 6 for Mac 10.11.3. Happens to the phase 'Preparing to install', but does nothing in addition - and I left for more than an hour. Can anyone help? Very much appreciated.

You have antivirus software or Firmware?

If so, please disable it temporarily.

After that, please follow the steps https://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html

Let us know if it worked!

Kind regards

Aurélie hamadi

Tags: Adobe

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