Canon IJ Network Scanner selector EX do not install
Good then, I managed to strain support three row of Cannon and they recommended I have contact Microsoft support that refused to help without paying me $99.
I have a Canon MX922 multifunction that worked smoothly with Windows 8 However, after the upgrade (with a clean install) to 8.1 Windows, I can't have the drivers to install completely.
When you run the installation package (mast-victory-mx920-1_0 - ucd.exe) I get no error, however, the IJ Network Scanner selector EX is not installing (it is necessary to scan the network). I extracted this from the main installation package (\mast-win-mx920-1_0-ucd.exe\mast-win-mx920-1_0-ucd\win\Driver\LANUTIL\SELECTOR\) installation package and tried to run and received the following error: "an error has occurred while the files have been copied.", then the installation will fail.
Before calling the Canon, I tried to install the main package as well as the IJ Network Scanner selector EX package in a clean boot state and got the same results.
The only thing that Canon could happen to was copy "usbscan.sys" C:\, C:\Windows\System32\drivers and C:\Windows\System32\DriverStore\FileRepository and try again.
Anyone have any ideas?
Here's the Setup log:
<2013 1/13="" 18:33:37="">LANG: 0409:0<2013 1/13="" 18:33:37="">CHANGED: 0409
<2013 1/13="" 18:33:37=""> MUI is: 0409
<2013 1/13="" 18:33:37=""> FixedLang:English
<2013 1/13="" 18:33:37=""> GetUserDefaultLangID:0409
<2013 1/13="" 18:33:37=""> RESIDENCE: America
<2013 1/13="" 18:33:37=""> GetUserDefaultUILanguage:0409
<2013 1/13="" 18:33:37=""> GetSystemDefaultUILanguage:0409
<2013 1/13="" 18:33:37=""> GetSystemDefaultLangID:0409
<2013 1/13="" 18:33:37="">INIT_PROC
<2013 1/13="" 18:33:40="">DotNet is 1
<2013 1/13="" 18:33:45="">EXITCODE is 1
<2013 1/13="" 18:33:45="">RESIDENCE_PROC
<2013 1/13="" 18:33:45="">ITEM_WinVista
<2013 1/13="" 18:33:48="">EULA_PROC
<2013 1/13="" 18:33:48="">EULA_INIT_ACTION
<2013 1/13="" 18:33:50="">Installation CALL_LANDRIVER_DLL has occurred.
<2013 1/13="" 18:33:50="">INSTALL_MPDRIVER_ACTION
<2013 1/13="" 18:33:58="">.. MPDRIVER install result is 1/0
<2013 1/13="" 18:33:58="">MPDRIVER is installed successfully.
<2013 1/13="" 18:33:58="">120 120/120 sec sec 1 min 1/1 pos
<2013 1/13="" 18:33:58="">MYPRINT_LOG_WEBREG_INSTALL
<2013 1/13="" 18:33:58="">WEBREG IS NOT NECESSARY
<2013 1/13="" 18:33:58="">MPDriver
<2013 1/13="" 18:33:58="">This is the beginning of INSTALL_DETECTPRINTER_ACTION
<2013 1/13="" 18:33:58="">Start the network configuration.
<2013 1/13="" 18:33:58="">beginSection is INSTALL_LAN_PROC
<2013 1/13="" 18:33:58="">START the installation of network
<2013 1/13="" 18:34:29="">. 1/0 result. Network setup
<2013 1/13="" 18:34:29="">Network configuration completed successfully.
<2013 1/13="" 18:34:31="">TESTFLG is 0
<2013 1/13="" 18:34:31="">MPDriver
<2013 1/13="" 18:34:31="">baseRegPath is SOFTWARE\CANON\MSETUP4\InstalledLog\MSETUP_MX920 series_USCD
<2013 1/13="" 18:34:31="">szFileName is MSETUP_MX920 series_USCD1311
<2013 1/13="" 18:34:31="">NSS is @Software\Canon\IJNetworkScannerSelectorEX. AppPath @.2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>2013>
Don't know if this will help, but I found a solution for it not to install it on my system.
New installation of win pro 8.1 and it installs fine
Add avast anti virus and it works, but if you try to install it fails
Disable all the features of Avast and it still fails to install
Uninstall Avast and restart and it still not be able to install
found that Avast does not uninstall and blocks the selector definition of the connection network scanner program
Solution albeit strange and cannot confirm if this works for other anti-virus software is:
Uninstall Avast
Reinstall Avast
Uninstall Avast right after the new installation
Seems to be the only way to get Avast to uninstall completely
Load all your Canon drivers and test
So all the work and they will likely
Install Avast
Once again, this may be a similar problem with other antivirus software but cannot confirm
To do this procedure on a laptop, a Tablet and 3 workstations and it worked on all the
good luck and it will be useful
Tags: Canon Printer
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