64P87S-6A575U-XD7X1G-60VJO3

I have

Pavilion m6 1002tx

Serial number: CND2271RLR

Product number: B6U52PA #ACJ

I am facing short dst failed with the error: 64P87S-6A575U-XD7X1G-60VJO3

Does this mean that I have to change my hard drive? Please can someone help me with this?

Hello

Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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