Pavilion PC notebook m6: reboot
Hello
I have a problem with my Pavilion Notebook PC m6: when I turn it on it keeps rebooting. I did a test to start and it showed:
Hard drive short DST: FAILURE
Failure ID: 6C13P1-66X7KB-XD7X1G-60W903
If you need my product ID, it is here: C0C22EA #ABF
What I have to buy another hard drive or can I fix it?
I hope that my English isn't too bad...
Thank you for your attention.
Eichigri
Whenever the hard drive test short DST fails with the alphanumeric error code 24-digit which indicates that the hard drive has failed and that needs to be replaced to solve the problem
This problem could be due to an Application or a driver conflict, virus issues, corruptions of files due to incompatible applications, incorrect judgments, update failures due to conflicts, mounted sudden power so portable, sudden falls etc...
HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store
Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive
Please try the troubleshooting below indicated once the steps:
Step 01. Remove the battery and unplug the power adapter AC.
Step 02. Press and hold the power button for more than 30 seconds
Step 03. Plug the AC power adapter / (leave the battery for now)
Step 04. Press the power button and check if the unit is operating normally
If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop
If the problem persists again please Contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)
Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the HDD defective via SATA USB adapter with another PC or a PC even after replacing the HARD drive & put in place of the operating system and try to copy / retrieve files. You can also check out the link below for additional help
http://www.WikiHow.com/recover-data-from-the-hard-drive-of-a-dead-laptop
Please click on the link in order to identify, prevent, diagnose & recover against any failure to drive on HP Portable Hard Drives & Solid State Drives:
http://h10032.www1.HP.com/CTG/manual/c02876562.PDF
You can check your warranty here to check the status and click here to order a new hard drive
Hope this helps, for other queries in response to the post and feel free to join us again
* Click on the white button on the right to say thank you Thumbs Up *.
Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.
Thank you
K N R K
Although I am an employee of HP, I speak for myself and not for HP
Tags: Notebooks
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I have a HP Pavilion dv6 notebook, 1 year old. Windows 7 Home Premium SP1, 8 GB of Ram. I have an external wired keyboard (Logitech K120) and a separate wireless mouse. Frequently in the past few weeks, I noticed that the keyboard will fail once the laptop worked for a while, usually when the laptop is in "sleep". I hear by fails, * TWO * external and the internal keyboard. Nor will respond to any strikes at all. Mouse control is fine, even when the keyboard has failed.
If I rebooted the system, it works well again.
I think that when I saw this before, I tried to disconnect the external keyboard, but that doesn't matter, because the integrated keyboard does not work or the other.
I guess this could result from certain automatic Windows driver installation or upgrade? Does anyone have advice for the diagnosis or verification of current drivers?
I have just closed the lid of the laptop, to force the machine mode 'sleep'. When I opened the lid, the system has taken over, I can log in via the scanner digital, the mouse works but the keyboard has disappeared. I had to reboot the system, update this message.
fmaurais,
Try the following steps:
Control Panel-> hardware and sound-> Power Options-> change Plan (of the current plan selected) settings-> change the advanced power settings-> parameter of selective suspension of USB-> Disable (both)
Control Panel-> hardware and sound-> Power Options-> change Plan (of the current plan selected) settings-> change the advanced power settings-> PCI-Express-> Link State Power Management-> Disable (both)
I read on a Microsoft page that is who can solve some problems "out of sleep."
computerwhiz90,
I'll see if I can get a model of your laptop to see if I can reproduce the problem. -
"Smart hard disk error" - HP Pavilion dv6 Notebook PC
Hello
I have a HP Pavilion dv6 Notebook PC, which has been meeting for the past weeks starting problems. Normally, this meant a long cycle of-->--> reboot Recovery Manager startup repair until it finally started up properly when trying to 4th/5th so far...
Now, I get the 'Smart hard drive 301' error message. The "test drive" fails, and I am unable to start my pc.
Thanks for your help...
Hello
Smart disk hard error 301 or failure id XXXXXX-XXXXXX-XXXXXX-XXXXXX indicates the disk HARD on our machine is a failure. You need to replace the HARD drive. It is still under warranry? In the affirmative, please call HP for a replacement.
In the United States:
http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1
or the HP technical support: 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.
http://welcome.HP.com/country/W1/en/contact_us.html
Kind regards. -
Keyboard HP Pavilion dv6 Notebook slow
Problem: laptop keyboard responds slowly (keys but appearance on screen lags obviously) and hangs intermittently for 1 or 2 seconds.
Note: The TouchPad works very well. External wireless mouse works fine.
Computer:
Product name: HP Pavilion dv6 Notebook PC
Model: dv6-6c14nr
Windows 7 Home Premium 64-bit Service Pack 1
Intel Core i5 - 2450 M 2.5 Ghz
12 GB OF RAM
13 months old; out of warranty by 24 days
What has been done:
Cleaned vents with the empty (very little to no dust)
Battery removed (no power supply) for 10 minutes, reinstalled and restarted
A ran Malwarebytes Quick Scan freeware; No problem
A ran Malwarebytes Full Scan freeware; No problem
Avast ran full system scan freeware: no problem
Ran CCleaner
Ran Glary Utilities 3
Ran Spybot 2.2 removed 15 rejected
A ran chkdsk c: no problem
Different system restore ran 2 points without change
A ran MemTest86 + Pass
Remove temporary internet files
A ran SFC/ScanNow No. questions
Unchecked sticky keys
Set up sticky keys 5 x Maj unchecked
FilterKeys uncontrolled
FilterKeys implemented 8 s Maj unchecked
Manager, uninstalled keyboard. Rebooted, auto reinstalled system keyboard.
Installed HP updated to Touchpad - sp40983.exe - no change
No updated HP update available for keyboard specifically
ANY help - in particular a working Solution - would be most appreciated!
Thanks in advance!
Here is the solution!
Run mssconfig.exe (click the Start button, type msconfig, click msconfig.exe)
On the STARTUP tab, disable all programs except those required for your computer.
In my case (HP Pavilion dv6 Notebook) the following programs have been enabled (checked).
Synaptics Pointing Device Driver<= the="" latptop="" key="">=>
IDT Audio of PC<= the="" laptop="" sound="">=>
HP CoolSense<= the="" laptop="" temperature="">=>
MS Security Client<= microsoft="" security="">=>
MS SkyDrive<= microsoft="" on-line="">=>EVERYTHING has been disabled (unchecked)
Then I restarted the laptop.
The keyboard problem has been resolved and is been solved!
I learned from a friend of tech support that all other startup programs no longer of
grains which are responsible to speed up loading of the program if you want to use.
Deactivation of these nuclei may be added 1 or 2 seconds of loading time. And frankly, I
did not notice any delay at all when I called is no longer in a program that has been pre-loaded.Obviously, one of the nuclei was causing the keyboard problem.
Total time invested; fifteen minutes.
Better that HP wanted to load to "clean" my laptop at $99!
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I have a HP Pavilion dv7 Notebook PC with Windows 7 Home Premium 64 - bit Service Pack 1. I have NO sound what so ever! Nothing bings, pings, ringing when I get by e-mail, turn on or off, are updated, errors etc. I can't play music by the window / iTunes, I don't hear any sound on the videos (which also take FOREVER to play... almost as if they are buffering indefinitely). I just tried, made sure nothing is on mute, passed through the control panel and tried to change the sounds. I even tried to make a forum put in place and will parade a test tone when it is in the sound, but I get an error message that says "error!" Unable to play the test tone.
I recently installed a scanner cared (about 2 weeks ago), but honestly don't remember if I had sound for a while before that. Yesterday, I installed a new program from Nikon for a new camera, I got. We have also reinstalled Trend Micro last Friday and have performed a thorough analysis.
Help?
Get your product number by pressing Fn + ESC key or check the Service tag on the bottom, may be under the battery.
Click on the link below. Enter your product number. After you enter the PN, click Next, then choose the software & use Drivers.On the next page menu it drop down to select your operating system... A list will fill with the drivers. Download & save the last Audio driver.
Go into the Control Panel, programs & features - software uninstall IDT. Reboot the laptop. After loading Windows, install IDT audio by using the downloaded file.
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product name: pavilion dv6 notebook pc
Hello.. I need help on this driver
These are the hardware ID:
BCM20702A0
(1) USB\VID_0A5C & PID_21E & REV_0112
* USB\VID_0A5C & PID_21E3
Ethernet controller
(2) PCI\VEN_10EC & DEV_8168 & SUBSYS_1807103C & REV_06
* PCI\VEN_10EC & DEV_8168 & SUBSYS_1807103C
* PCI\VEN_10EC & DEV_8168 & CC_020000
* PCI\VEN_10EC & DEV_8168 & CC_0200
network controller
(3) PCI\VEN_14E4 & DEV_4727 & SUBSYS_1795103C & REV_01
* PCI\VEN_14E4 & DEV_4727 & SUBSYS_1795103C
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* PCI\VEN_14E4 & DEV_4727 & CC_0280
PCI device
(4) PCI\VEN_10EC & DEV_5209 & SUBSYS_1807103C & REV_01
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* PCI\VEN_10EC & DEV_5209 & CC_FF0000
* PCI\VEN_10EC & DEV_5209 & CC_FF00
SM bus controller
(5) PCI\VEN_1022 & DEV_780B & SUBSYS_358D103C & REV_13
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* PCI\VEN_1022 & DEV_780B & CC_0C0500
* PCI\VEN_1022 & DEV_780B & CC_0C05
USB controller
(6) PCI\VEN_1022 & DEV_7812 & SUBSYS_358D103C & REV_03
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* PCI\VEN_1022 & DEV_7812 & CC_0C03
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unknown device 2
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I hope you can help me with this
Thanks in advanceHello:
Here are links to the drivers you need.
For the smbus and usb controllers, download and install the drivers for the chipset amd from the link below and restart the PC.
You want the first driver on the Web page.
http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2064
BCM20702A0:
This package contains the Broadcom Bluetooth driver and software for models supported that are running a supported operating system. Broadcom Bluetooth 4.0 driver is required to enable the Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.
File name: sp61617.exe
Ethernet controller:
This package contains the Realtek driver local area network (LAN) that allows the NIC (NIC) Realtek chip in the notebook models that are running an operating system supported.
File name: sp56167.exe
network controller:
This package contains drivers for the Broadcom Wireless LAN Server supported in models cards mobile supported and operating systems.
File name: sp57965.exe
PCI device:
This package contains the driver that allows the Realtek card reader in laptop models running a supported operating system. The card reader allows users to read or write to removable storage cards supported, which are typically used in digital cameras, digital music players and cell phones.
File name: sp56166.exe
unknown device 1:
This package provides the HP ProtectSmart Hard Drive Protection software (HP 3D Driveguard) for the laptop models running a supported operating system. HP (HP 3D Driveguard) ProtectSmart hard drive Protection software protects the hard drive of "parking the heads ' if the laptop fell accidentally, or is suddenly hit by another object.
File name: sp61037.exe
unknown device 2:
This package contains the driver that allows the validity fingerprint sensor in the notebook models that are running a supported operating system. The fingerprint sensor analyzes fingerprints for use with biometric security applications.
File name: sp56403.exe
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How to reformat HP Pavilion dv6 Notebook PC
Hello world!
How can I reformat HP Pavilion dv6 Notebook PC?
Thank you..
HP Recovery Manager to start recovery to format and reinstall. You can also use Recovery Manager to burn a DVD recovery set to start from a format & reinstall.
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I have
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Hi A_I_Othman,
Thank you for visiting the Forums HP's Support and welcome. I have read your thread on your HP Pavilion Notebook dv6820ee and tries to connect to a monitor. How you connect the monitor to the laptop?
Here is a document onthe configuration ofyour laptop to use the monitor.
I hope this helps.
Thank you.
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HP Pavilion Dv7 Notebook Pc with OS! Windows 7 Home premium 64-bit.
Error message:-hard drive 1 (301) - it sounds like there might be a malware
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software and drivers to many.
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If you are out of warranty, you will need to buy a replacement hard drive, and then call HP to order the specific recovery HP for your portable media.
The number of American support is 1-800-474-6836.
I'll be happy to answer any additional questions or provide additional information if you want to replace it yourself. It is not too difficult. -
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Hello! I'll start with my mobile information system (and please excuse my spelling and language because I am very frustrated at the moment and typing this on a cell phone)
It's a HP Pavilion dv6 Notebook PC with product number - B3K21PA #ABG. Serial number is 2CE2201C96. I have a Broadcom 4313GN 1 x 1 adapter Wi - Fi 802.11b/g/n according to my device manager. I recently chanhed my ISP and the wireless router, they provided is the Linksys E1200 model.
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Any advice on what may be the problem or that the methods to try to resolve this would be greatly appreciated. I agree to be only moderately enough when it comes to operating a computer that I am not tech savvy kind, but have been using computers for a while now. For now, my current solution is a fall from my window on the 16th floor and see if that fixes anything. I'm not in my own country and the laptop is old a few years for technical support is hard to find.
I might be sounding a little passive aggressuve and I apologize for that (I have, however, do not deny these circumstances).
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Yours sincerely.Hello:
See if this help... driver installation is much more recent than on taking in charge of your computer laptop and driver page.
http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_126926_1#tab1
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My dv6 became very slow. I am running Windows 10 and now it takes 15-20 minutes to wake him up from his sleep and connect. Ive done a lot of cleanup and optimization, but nothing got better on that. It get very hot very quickly and the fan always seems to be at the top. I'm looking to try to upgrade the memory and perhaps the (quad-core) processor at least if possible, to see if the performance is going to do better. I can hardly do anything on this issue now because it takes too long! I have a 1 TB of HDD installed there a few years and who works well, but everyday navigation, products microsoft office and editing photo/video light from time to time are almost impossible! What memory and processors are compatible with my device that I could look in the upgrade? Any help is greatly appreciated! I'm new to upgrades of memory and others so I had a bit of a problem of the research/understand exactly what I would like to search! I will post the form below!
Thank you!
Data sheet:
Name of the OS Microsoft Windows 10 Pro
Version 10.0.10586 build 10586System manufacturer Hewlett-Packard
System model HP Pavilion dv6 Notebook PC
Type of system PC x 64
System SKU XG740UA #ABA
Processor Intel (r) Core i3 CPU M 370 @ 2.40 GHz, 2 Lossnay, 2399 Mhz, 4 logical processors
Version of the BIOS/Date Hewlett - Packard F.29, 07/11/2011
SMBIOS Version 2.6
Embedded Controller Version 101.56
BIOS mode LegacyPhysical memory (RAM) installed 4.00 GB
Total physical memory GB 3.80
Available physical memory 716 MB
Total virtual memory 7.67 GB
Available virtual memory 1.26 GB
Page file space 3.86 GBYou have a model dv6-3155dx. Here are your specs:
http://h20564.www2.HP.com/hpsc/doc/public/display?docid=emr_na-c02548013
Here is the Service Manual:
See p. 23. Your laptop has the CPU i3 - 370 M and UMA (Intel HD) video so, unfortunately, the processor is not extensible because it is soldered to the motherboard. Put video updated would also require the replacement of the motherboard. CPU upgrades are very difficult and rarely justify financially, in any case, but in your case is not possible at all unless you replace the motherboard, which is even more expensive and less be justified financially. The cost of high end motherboard and CPU and work, you might as well buy a new laptop.
But all is not lost. The best upgrade, you can do is to install an SSD. You can also switch to 8 GB of RAM. An upgrade will be useful, together, they would be a game-changer.
You would need 2 x 4 GB modules specified thus:
Memory module (DDR3 PC3 - 10600 1333 MHz) - 4096 MB 599092-001
This model is very, very picky about the memory and it must have 8 black blocks on the side, not 4. Also very intolerant of memory not specified in general. Remember that I bound will work. 'How to' on the manual p.60.
SSDS are a little harder to choose (as many options) and what I need to know is your budget. I recommend at least a concert 500 class SSD and which will cost $120-160. Since you have 10 Windows, it would be easy to download the Microsoft recovery media directly and simply reinstall, then find the drivers and applications and migrate the data. The installation will be ignited automatically the first time that the computer is connected to the internet. You can also clone the existing content of the new SSD hard drive, but I do not recommend with a facility that is malfunctioning.
We also probably discuss blowing dust and verification of thermal management in general. A laptop that suddenly becomes very slow, as you describe may have a hard drive problem, too. You need to run diagnostics on the hard drive and also just to check to see if it is full. Drops of performance as a rock if the hard disk reaches 90 percent and more capacity.
Let us know if you have any other questions.
If it's 'the Answer' please click on 'Accept as Solution' to help others find it.
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HP pavilion dv2700 Notebook PC: driver coprocessor not installed windows 8
HI, yesterday I switch my windows system 8, and erase all programs and files, incluind, in fact my PC work perfect but when open the tool Manager, show me the coprocesador does not work because the inst driver installed, given the code 28, the unknowk saw manufactured and the Provenza is bus PCI o, device software 1, funcion 3. I can't upgrade the driver because I can't find int the web name of the manufacturer.
This is the information from my laptop.
System
Windows 8 pro 64-bit
HP pavilion dv2700 Notebook PC
BIOS PhoenixBios 4.0 Realese 6.1
processor AMD Turion TM 65 x 2 tl-60 2 cpu 2 GHz
DirectX 11
SCREEN
NVIDIA GeForce 7150 - nForce 630 m
Chip Geforce 7150 M Nforce 630M
DAC. integrateed RAMDAC
Monitor PnP Generico
Driver main nvd3dum, nvdedumx.dll version 7.15.11.7948
I need information for mi problem! and find the missing driver.
PD: Sorry, I don't speak English very well.
You are the very welcome.
If only the execution of the file does not install the coprocessor to install it manually, follow the steps below.
Go to Device Manager and click on the device of coprocessor needing drivers.
Click the driver tab. Click on set to update driver. Select her browse my computer for driver software option and find the folder of the driver that was created when you ran the file.
This file will be located in C:\SWSetup\sp37730.
Make sure that the include subfolders is selected and the driver should install.
Then restart.
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Hi there I accidentally erased my recovery disk and I would go back to the original factory condition because im having a lot of problems with the windows 10 'upgrade '. can you please send me a link to get it?
Hello
You will need to use your recovery media to reinstall Windows 7 - a guide on the use of this media to reinstall Windows is on the document below.
Performing a recovery of the system - Windows 7.
If you do not have this, see if you can still order it at HP on the link below.
If it is no longer available at HP, you can always order this media the 3rd dealer part on the following link.
Kind regards
DP - K
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HP pavilion DV6 Notebook - Windows 8 DvD 6 question
Hi, I have a HP pavilion dv6 notebook PC.
System ID - 1657
Product Id - AB5 # LQ395PA
I upgraded to Win 8 and since my Player DVD has stopped working. In Device Manager, I get the below error
"Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19).
I tried to uninstall and update the drive but get the same error and also tried to update the driver as well, but it also did not work. Please help on how to solve this problem. Thank you.Hello
Try to follow the procedure at the title of the subheading "Let fix me it myself" on the link below to delete the upper and lower filters and see if that helps the issue. Although Windows 8 is not mentioned, the registry keys must be the same.
http://support.Microsoft.com/kb/982116
Kind regards
DP - K
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Asio low latency generic Pavilion dv6 Notebook PC XS078EA driver
Hello! I have a Pavilion dv6 Notebook PC. Product XS078EA number. I restored the system to its original state with restore disks. After restoring the system, my audio device doesn't have the "generic low latency asio driver" option more. I used this driver with many production music applications like FL studio and Ableton Live, with optimal performance. Now, I can only use Direct Sound drivers, very poor indeed. I already downloaded and installed the latest version of IDT High Definition Audio drivers from the site, with no result. Please, how can get this 'pilot audio generic low latency' for my audio chipset again?
Thanks a lot for your help
Problem solved installung Nuendo 4, actually the first audio program I installed when I bought the PC. Generic low latency asio driver has been installed by Nuendo. In my view, remains the best driver asio for integrated audio devices.
Thank you very much for the help!
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