655 notebook: HP laptop two 655 with no sound

We have two laptops where the sound no longer works. Both are windows 7 (I think that 64-bit) and the sound no longer works. If they go into Control Panel and replace the audio driver Realtek driver then its course until a reboot. I've seen other messages about updates Windows and Windows 8, but nothing for Windows 7. How can this be repaired? Thank you.

Dear customer,

Welcome and thanks for posting your question on the Forum from HP Support.

Please update the Audio driver from this LINK.

OR

Use this LINKto Microsoft.

NOTE:

Click on the left side when you open the web link above which explains the step 1, step 2 and step 3.

Hope this helps, for other queries in response to the post and feel free to join us again.

* Click on the white button on the right to say thank you Thumbs Up *.
Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you
VSL85
Although I am an employee of HP, I speak for myself and not for HP

Tags: Notebooks

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