7.16 Skype crashes whenever I want to make Skype call

Name of the failing application: Skype.exe, version: 7.16.0.102, time stamp: 0 x 56672539
The failed module name: igdumd32.dll_unloaded, version: 9.17.10.4229, time stamp: 0x55653f61
Exception code: 0xc0000005
Offset: 0x0000d480
ID of the process failed: 0x2ea8
Start time of application vulnerabilities: 0x01d142ef070f45e7
The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Path of the failing module: igdumd32.dll
Report ID: 4354cf10-aee4-11e5-a6f1-88532e0aa57c
Faulting full name of the package:
ID of the failed package-parent application:

Your laptop has 2 graphics cards: an adapter Intel HD Graphics 3000 integrated and dedicated NVIDIA GeForce GT 540 M adapter. Skype crashes when the system auto-Switch between these two graphics cards. I guess that this process is controlled by NVIDIA Optimus technology.

Unfortunately, Dell does not update driver Windows 8.1 for your laptop model, and the drivers currently installed are not compatible Windows 8.1.

Try to update your driver NVIDIA Nvidia site.

http://www.GeForce.com/drivers/results/96879

Tags: Skype

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