8, [(1.0,-2147221164)] error

I have Windows Ultimate 64-bit and after trying several times to install this software (version 14) I get this error.

Your forums, I have seen that dozens of people have posted this same problem with Windows 7 64 bit and no one at HP has responded to one.

The printer is networked and all features work correctly compared to the other 5 PC in our House that access, except for my main desktop PC.

So, what ever the problem is specific to only a PC running Windows 7 Ultimate 64 but I hear you forums I'm certainly not alone with this problem.

It is apparently very common under Windows 7 64-bit so why no feedback from HP?

I uninstalled and cleaned and reinstalled with the two worm 13 & 14 of the complete driver and the same thing. The imaging device is displayed correctly in the device with the correct drivers Manager. Uninstalling using levels 1 to 4 in the two versions of the drivers several times (BTW same level 4 sheets, many foot prints behind so if you have something better that will be really erase ALL traces of what whether HP could we please?)

After several level 4 Scrubs manually, I edited the registry remove anything HP as well as many folders and files he gave and still no good. Disabled all the possibly conflicting software (antivirus & Firewall etc...)

All printer functions work correctly and the scanner section displays correctly installed drivers in Device Manager. Same attempt at analysis of the printer for PC results in "not found any computer."

I used all the tools and utilities, you have for these types of problems (one of them sent even you to a log file of the coil and put a utility on my desk that I followed to the letter, once again N/G.)

So please give us all a break and let us know something. Even if it is that you are aware of the problem and working on it.

Now, forums, it seems that we are simply ignored.

I tried all the solutions proposed and none of the worked for me.  However, I found a solution that worked pretty well for me:

I installed NAPS2 (not another PDF Scanner 2) which is a freeware opensource application that I downloaded on the Sourceforge.net site.  It allowed me to scan from my HP8500 printer using a WIA driver. I was able to scan from the magazine or glass and save as a PDF or jpg.  I don't know there are probably other freewarr programs out there as well as you might want to considerif you are tired of unsuccessfully trying HP solutions like I did.

Tags: HP Printers

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