8.1 Windows Update issues

When I just upgraded for windows 8.1... I can't get past the password screen. I also tried to detach the screen from the keyboard, without success. Just get a blank screen after 'welcome. '

Hi Cfriedrichs,

Thank you for visiting the Forums HP's Support and welcome. I read your thread on your upgrade to Windows 8.1and in need of a password. The account would have been defined upward with Microsoft using an e-mail address. This link is forcontact Microsoft. You could make a System Restore.

I hope this helps.

Thank you.

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