8 of Microsoft. Surface 3 pro. Will not update - 800700002 error msg
Hello!
In the past 24 hours, my surface pro 3 has proposed 3 times black. Keyboard is backlit, the fact of button start a sound, the charging device works but the unit does not work.
It takes about 15 minutes and the screen randomly starts to work again.
I thought I would look into updating my device (as is the first thing that I would be asked to do if I had to call Microsoft support team) and there are many things to update. But unfortunately at halfway through the update, I get an error message (800700002) and updates stop.
Help, please!
Hi Bianca,.
Thanks for posting your query in Microsoft Community.
If you receive the error Windows Update 80070002 of updates, you must remove the temporary files to update that Windows uses to identify updates for your computer. To remove temporary files, stop the Windows Update service, delete the temporary update files, restart the Windows Update service and then try to check for Windows updates again.
Therefore, if you are able to boot the system I suggest you to run the Troubleshooting Windows Update tool to reset the Windows Update components.
If this does not help, I suggest you try reset the Windows Update components manually.
How to reset the Windows Update components?
Also, refer to:
Problems with installing updates
Hope this information is useful. Let us know if you need more help, we will be happy to help you.
Tags: Windows
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