8 portable Windows NEED HELP URGENT locked out

Then my friend of genius locked herself out his Windows 8 Acer laptop when she wrote her PIN incorrectly 5 times. She remembers the PIN, but she typed wrongly. So now she can not access anything on his computer there is not a spare on this computer account. She will not have to reinstall Windows because it will sweep everything and she has a lot of important things on this computer. She tried the usual method of password reset (i.e. to use a USB flash drive and a third-party software), but it did not work. Also, she doesn't have a spare computer.

Is it possible that she may return in his computer without having to reinstall Windows?

Hi Bev,

I suggest to wait 24 hours and then try to connect to the computer by using the correct PIN code and check if it helps. The computer hangs himself if you enter the wrong PIN for more than 5 times. It is a security feature in Windows 8 to protect the computer against hackers.

If you are unable to connect to the same computer after 24 hrs., I you suggest to create a new user account in another computer using these same credentials, and then try to change the PIN code of the user account on this computer. Later, you can try to connect to this computer by using the new PIN code and check if it helps.

If the problem persists, I suggest to refer to the following articles and check.

Microsoft's strategy concerning lost or forgotten passwords

http://support.Microsoft.com/kb/189126

Forgotten password or other login problems

http://Windows.Microsoft.com/en-us/Windows-Live/sign-in-cant

You can also see the following article for more information.

Return to your Microsoft account if it has been compromised

http://Windows.Microsoft.com/en-in/Windows-8/get-back-blocked-hacked-account

It will be useful.

If you have problems of Windows in the future, let us know and we would be happy to help you.

Tags: Windows

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