8 win fails to connect to the Agent to install all the Windows user

Hello

When I start Windows 8 I get a box saying cannot connect to a windows service. Windows all users install the agent service. Event ID 7000. If I'm on online help link I get "page not found". The result from my point of view is that I don't seem to be able to install updates for all programs. Windows updates crashes and PSI download updates but hangs when it comes to installation. I don't really want to reload Windows I'll lose all my 3rd party software and it takes an age to recharge. I had to do it about eight times since I got Windows 8 (7 months). Can anyone suggest a solution please. I'm reasonably computer literate, but I do not understand about the permissions etc. Ive tried to attach a copy of the event log details.

Thank you

Save the details below.

+
System
-
Provider of
[Name]
Service Control Manager
[Guid]
{555908d1-a6d7-4695-8e1e-26931d2012f4}
[EventSourceName]
Service Control Manager
-
Event ID
7000
[Qualification]
49152
Version
0
Level
2
Task
0
OpCode
0
Keywords
0 x 8080000000000000
-
TimeCreated
[SystemTime]
2013 06-21 T 16: 35:28.673941600Z
EventRecordID
33066
Correlation
-
Execution of
[ProcessID]
812
[ThreadID]
6004
Channel
System
Computer
SatP850
Security
-
EventData
param1
Application experience
param2
% 1053
410065004C006F006F006B00750070005300760063000000
Binary data:
In the words
0000: 00650041 006F004C 006B006F 00700075
0008: 00760053 00000063
In bytes
0000: 41 00 65 00 4 00 6F 00 A.e.L.o.
0008: 6F 00 6 b 00 75 00 70 00 o.k.u.p.
0010: 53 00 76 00 63 00 00 00 S.v.c....

I do not know...

I've seen some say that they did not have this file, and simply adding the folder fixed their problems.   Look and see if the following folder exists, otherwise create a new folder;

AUInstallAgent C:\Windows\

May be also here;

http://batcmd.com/Windows/8/services/alluserinstallagent/

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