8600 not to pick up envelopes

My HP Officejet Pro 8600 premium is not picking up envelopes (using #10) to each drawer.  I tried the automatic settings and manual settings without success.  He picks up two fine prints standard paper, but no envelopes.   I bought this printer specifically so I don't have to change the media whenever I need to print an envelope.  Need help to solve this problem.  Thank you.

Officejet Pro 8600 unique envelopes printing

Go to printing preferences 8600.
Select "Layout" and then under "Print on Both Sides" select None, apply this change if necessary.
Select "paper/quality" and then under "Paper size" select "envelope #10", apply this change. "

With the help of Microsoft Office Word to print envelopes.
Select the envelope as centered in the paper tray, and then select the envelope size #10.

Note: you cannot print envelopes from the tray #2

Tags: HP Printers

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