8610: all in. A hp8610 printer prints not dell Pc running with Windows 10

I just bought a HP 8610 printer one to replace an old printer HPF2480.

I have installed new drivers from hp.com and everything was OK. I created the printer over an Ethernet connection to my router.

When I printeed from my iPad it worked fine but since my Dell PC running Windows 10 nothing. The print request seems to disappear.  I spent hours uninstall and install drivers without success.

totally puzzled, reinstalled my old printer and worked first time.

don't know what to do next, if no resolution over the next few days will come back and get another brand.

Please can anyone provide light on this problem.

Thank you

Hi @PJRP,

Thank you for taking the time to update me.

I am very happy to hear that I could help to resolve the first question that know you.

If the printer is offline, please follow this guide:

Please reply to this message with the results. Have a great weekend!

Tags: HP Printers

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