8620:8620 starts printing document even after cancellation

I have a print job from a long time that I cancel by pressing the red x on the control panel and the task stops. The display shows cancelled work. 10 seconds later, the job starts printing again from the beginning. I Cancel again and the sequence starts over. Help.

@pesky27

The work may not be compensation properly the print queue.

Assuming Windows:

Restart the services

Cancel print jobs in the print queue

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Tags: HP Printers

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