A cd drive is needed to be able to burn music on CD

Need help to re - install a cd rom drive, that my laptop has been changed to the factory settings.

Hello EvaZY,

1. what exactly happens when you try to open the CD/DVD drive on your computer?

I suggest that you run the troubleshooter that will automatically correct the problems associated with the CD/DVD drive:

http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

Thank you
Irfan H, Engineer Support Microsoft Answers

Tags: Windows

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