A driver for my CD drive has been disabled. How to identify the driver and solve the problem?

Lately, I have not been able to use my CD-ROM drive. When I put a disc in, the player starts to turn, but Windows does not recognize the disc. When I navigate to the CD-ROM drive in the Explorer, a message appears telling me "Please insert a disk into drive D:." When I look at the properties of the device, I get the following device status:

A driver (service) for this device has been disabled.  Another driver can provide this functionality. (Code 32)

Click Troubleshoot to start the troubleshooter for this device.

Trouble shooting steps me to uninstall and reinstall the device, but this has no effect - the drive still does not work.

I am running Windows XP Professional. My CD drive is a LG CRD - 8482B CD-ROM. The driver files are:

CDROM.sys
GEARAspiWDM.sys
IMAPI.sys
PxHelp20.sys
Redbook.sys
c:\windows\system32\storprop.dll

Does anyone have a solution?

Try following the steps under "Windows XP" in the article following the MS KB:

http://support.Microsoft.com/kb/982116

These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

Create a System Restore Point beforehand and restart the computer later.

Tags: Windows

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