A factory reset was carried out on a system and upgrade W7HP is back to W7S - how can we retrieve W7HP?

Well, I did a really stupid thing.

I bought a netbook HP Mini with Windows 7 Starter.  I bought the Home Premium upgrade via the upgrade online Advisor.  I decided to give this netbook to my father.  I wanted to make him a new installation and without thinking, I performed an installation of the factory and quickly lost the Home Premium upgrade.

Is there a way I can try to get this upgrade re-installed by downloading from Microsoft?  I was looking around in the contact section and I couldn't find the exact section to put this with pre-loaded questions.

Thanks for any help.

The first thing you need to do is to get your Windows 7 Home Premium Anytime Upgrade key:
 
An e-mail containing your product key will be sent to the e-mail address associated with your Windows Live ID account or e-mail address you provided if you ignored the account configuration. Note: If you use an email tool or spam blocker spam filter, be sure that you can receive e-mail messages from microsoft.com.
 
What happens if I lose my product key?
 
If you lose your product key, you can return to

www.Windows7.com/GetKey and sign in using the "Sign In" link in the upper right of the page. This will allow to recover your product key if you have established your account with your Windows Live ID. If you do not configure a Windows Live ID account initially there is no record of your online product key. Check your e-mail since it is the only trace of your product key.
 
 
 
or

Here are four utilities, which can display your product keys if they are still there:
Belarc Advisor: http://www.belarc.com/free_download.html
(He did a good job of providing a wealth of information.)
 
Also: http://www.magicaljellybean.com/keyfinder.shtml
and: http://www.nirsoft.net/utils/product_cd_key_viewer.html
and RockXP: http://www.majorgeeks.com/download4138.html which has additional features.
 
--------------------
 
The next thing you need to do is to ensure that your data is backed up:
 
http://notebooks.com/2010/12/27/how-to-backup-to-an-external-hard-drive/
 http://notebooks.com/2011/02/25/how-to-restore-a-backup-from-an-external-hard-drive-in-Windows-7/
 
-------------------
 
The next thing you need to do is to reinstall the base license that you upgraded, Windows 7 Starter Edition or Home Premium.
 
If your computer is pre-installed with Windows 7:
 
New computers coming often pre-installed with Windows 7 have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.
 
 
 
-Samsung uses ESC on most of its systems
 
-HP use F9 on most of its systems
 
-Fujitsu uses F12 on most of its systems
 
-Acer use F12 on most of its systems, but often you need to go into BIOS to allow

-Dell uses F12
 
 
 
In general, look at the screen during the POST for a tip for what is possible.
 
 
 
If your recovery partition is not available or damaged, you must contact the manufacturer of your computer, and request that a defined recovery disk you can use to reinstall Windows 7. They could practice a small shipping and handling.
 
 
 
------------------------
 
If it was a store bought retail license:
 
http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7
 
 
 
--------------------
 
After you have reinstalled your original license, make sure that it is enabled before doing the upgrade to Windows 7 Professional:
 
How to activate Windows 7 manually (activate by phone)
 
1) click Start and in the search for box type: slui.exe 4
 
(2) press the ENTER"" key.
 
(3) select your "country" in the list.
 
(4) choose the option "activate phone".
 
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
 
(6) explain your problem clearly to the support person.
 
 http://support.Microsoft.com/kb/950929/en-us

----------------------
 
Redo the Express Upgrade:
 
Click Start, type Anytime Upgrade, click on the option to enter a key, enter the key of Windows 7 Home Premium, when asked, click Next, wait while checking the key, accept the license agreement, click on upgrade, wait while the software upgrades, (it may take 10 minutes or more depending on the if updates are required) your computer restarts automatically, after the reboot, Windows 7 will notify you updating the computer, the computer will restart once more automatically and will be completed the upgrade, a window will appear notifying the upgrade was successful and your computer is ready to use, click Close, you should be upgraded to Windows 7 Home Premium files the stored settings and programs.
 
 
 
---------------
 
Go to reactivate the license again.

Tags: Windows

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