A lot of Contacts is more merged

Hello

I have an Android phone, use a gmail account and an e-mail iCloud account, I have all my contacts in iCloud & Google Contacts. In an earlier version of Mac OS x, there was a specific option of synchronizing gmail contacts in 'Preferences', I used. Later OSX facilitated by simply checking the box 'Contacts' for each e-mail account in 'preferences' under the 'e-mail accounts '.

I can't say exactly when it happened, but yesterday I went to the Contacts on my iMac, clicked on "All Contacts" and all older contact cards were separated (almost, but not all, newer cards are combined & show two e-mail addresses). By clicking on "Find duplicates" did not help, so just clean things up I went if & merges all the contacts that are not merged. OK, actually I thought.

Later in the day, I turned on my MBP, by watched curiosity of Contacts, and exactly the same contacts have been split. OK, I went through the entire list again and clustered.

Today, I had a peek in my iPad & exactly the same contacts not merged!

No change to any of these devices, or new email accounts added or removed. Certainly a few weeks ago all the cards have been merged.

I know that in the grand scheme of things it's not serious, but I find it strange that once I have merged a Contact on one device, it does not get 'fixed' on other devices related to cloud. And why this happened is a mystery.

The two iMac and MBP on El Capitan 10.11.5, iPad iOS 9.3.2

Fortunately received ideas!

Hi Peachtree55,

Welcome to the communities of Apple Support! From what you describe, it looks like a large part of your contacts are merged is no longer in all of your devices. I know how convenient it is to have all of your important contacts easily accessible. I'll be more than happy to provide you with suggestions for troubleshooting.

In a first step, make sure that you have a recent backup of your data. Check out these articles for more details:

The backup of your iPhone, iPad and iPod touch

Use Time Machine to back up or restore your Mac

Once this is done, I recommend that you try to re-sync your contacts via iCloud. To do this, you are going to disable your Contacts on any device where you have active iCloud. After switching off Contacts, restart all your devices. When you're facing up and running, reactivate the Contacts on each device and then check to see if that fixed the problem. This article has more information:

Get help using iCloud Contacts, calendars, or reminders

I recommend you specifically these sections:

Turn off iCloud Contacts, calendar, or reminders, and turn it back on

  1. Tap Settings > iCloud.
  2. Turn off, Contacts, calendar or reminders.
  3. If you see your calendars or reminders about iCloud.com or one of your devices, you can choose to delete from my [camera]. If not, choose keep on my [device].
  4. Wait a few minutes, then turn it back on for Contacts, calendar or reminders.

Restart your iPhone, iPad or iPod touch

Hold the sleep/wake button, then drag the slider to turn off. Turn on your device.

Stop the iCloud calendar and iCloud reminders, then turn it back on

  1. Quit applications calendar and reminders.
  2. Choose Apple menu > System Preferences, and then click iCloud.
  3. Deselect calendars and reminders (or calendars and reminders on OS X Lion mountain).
    In OS X Lion mountain and the Mavericks, click on remove Mac when asked.
  4. Close the system preferences and wait about a minute.
  5. Choose the Apple menu > System Preferences, and then click iCloud.
  6. Select calendars (calendars and reminders on OS X Lion mountain).
  7. Open the calendar and reminders.

Restart your computer

After you restart your computer, see if you solved the problem.

You can also try disabling the Contacts on your devices, signature completely off iCloud and then by restarting each device. This can help to erase the hang ups.

Relax your day fantastic!

Tags: Mac OS & System Software

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