BlackBerry 10 Leap contacts app

My contacts app keeps on duplication of names... I've unmarked, showing contacts from other applications (Facebook - twitter - linkedin-etc) unmarked sync. of all my email addresses... also showing contacts from the Sim Card (although it is empty)... and again, I see a lot of contacts shown 2 or 3 times to the title on the other, some of them are without any info (numbers - mails.. etc)... Surprisingly, I deleted all these duplicates manually and they again...

Clues?

Interesting that the math does not match the quantity of contacts. But the more difficult answer is that your contacts are in the Local storage, which is actually the most difficult to work with. Use of a source of OTA (for example, Hotmail, Google, etc.) allows much more robust handling of the contact items themselves. I have my data under control on Outlook.com and integrated in my PRIVATE, 3 devices BB10, a PlayBook, and two instances of MS Outlook (a MAC, a Win10)... the changes I do anywhere are dutifully and automatically replicated on all the other places. In addition, my data is protected... None of these interfaces can completely (Crash and Burn) CAB without any loss of data whatsoever. But, it's my choice of operating condition, not yours.

I do not remember if you use the operating system had this problem or not, but there were 3 versions more released by BB since, with some bugfixes and improvements they may contain. But, even once, since you chose to keep your 'Local' data, many remedies won't be available as they will need to wipe the device and/or reload the OS cleanly, with a fresh install of everything (for example, no backup/restore). With local contacts, it's a much bigger challenge.

As a result, we end up with less 'harmful' remedies, which I hope will solve your situation. Reference:

There are likely more KB articles that may be useful, but you can search KB database as well as anyone.

If nothing is useful, then the next steps, I think will be more destructive data... and so you will need to prepare by preserving your data on your device. Maybe sync via USB/LINK with Outlook? Or perform a backup via the LINK and then extract (3rd part of PC Tools) the data so that you can be sure it's safe? Of course if you need to go to all that trouble, then it might be just as well to migrate you to the solution of the OTA, I noted above, as that would alleviate the problem of loss of data completely as you proceed through different remedies.

Good luck and let us know!

Tags: BlackBerry Smartphones

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