A major bug in the last SupportAssist / control device Dell Diag

Just fixed this problem with a Vostro 3750 customers.

The latest drivers from support cause half a second DPC latency to the time once every 60 seconds and much more small breaks in between. The problem can be seen as the mouse cursor is blocked for a while and if it is audio, you hear a gurgling sound.

See user experiences more at: http://www.sevenforums.com/sound-audio/361186-audio-stutters-buzzing-caused-dpc-latency.html

A correct solution at the moment seems to disable the device system Dell Diag solenoid (i.e. DDDriver64Dcsa.sys) until the new version is released.

Hope this helps someone to avoid all the troubleshooting that we had to...

Greetings,

The

Eventually, I discovered that my problem was a hard to die.  The reason why the disc was get tied up was that he had problems being written (or read eventually).  When the disc is eventually died and I replaced it, my problems have disappeared.  I'm slowly (or not so slowly) replacing all my seagate drives with either Hitachi or Toshiba drives.  I have two computers, two external drives and a disc of 8 NAS.  I had 4 Seagate drives die on me.  So far, Hitachi and Toshiba players don't have me.

I know that Seagate has bought the Htachi training business.  I just hope that Seagate does not have to rush through the superior technology of Hitachi.

Tags: Dell Software

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