HP Envy: Recently upgraded to 8.1 windows, when I play the music/videos there a stuttering noise

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  Select the songs in iTunes, let them slip into a file Explorer window showing the flash drive, drop.

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• Windows Media Player cannot play the file because there is a problem with the audio device.

  Original title: Media Player

  I tried to play my music in media player and they will not play. The tab that appears says "Windows Media Player cannot play the file because there is a problem with the audio device. It might not be a sound device installed on your computer, it can be used by another program, or it may not work properly. Also, I can not play music in the window, that I downloaded everything. If anyone has an answer I would appreciate the help. Thank you

  Hi MikeMcKayXE,

  ·         What is the brand and model of the computer?

  Follow the suggestions below for a possible solution:

  Method 1: Quit other programs that may be using your sound device, and then try to play the file again.

  Method 2: Install an updated driver.

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  b. click Systemand click on the hardware tab, then click Device Manager.

  c. to the title sound, video and games controller, check the sound card that is listed.

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  Follow these steps to do the same thing:

  a. click Startand then click Control Panel.

  b. click Systemand click on the hardware tab, then click Device Manager.

  c. the title sound, the video controller and games, make sure that the sound card is listed.

  d. right click on the sound card and then click Update driver to install the latest version of the driver.

  e. visit the sound card manufacturer's Web site to determine if a newer version of the driver is available for download.

  Method 3: If you have multiple audio devices installed on your computer, try to use another. The selected audio device might not support Secure Audio Path (SAP).

  You can see the following article for more information:

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  http://support.Microsoft.com/kb/306317

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  Original title: speaker FOR desktop

  In the deskstop I connected an external speaker INTEX WITH power SUPPLY via USB and pins with audio jack.    The device is installed REALTek.   When I play songs or video, he said: -.

  "Windows Media Player cannot play the file because there is a problem with the audio device. "It might not be a sound device installed on your computer, it can be used by another program, or it might is not working properly.

  How to solve this problem.

  Hello

  I realize has the inconvenience that you are having with your speakers that you get an error message while playing the songs. I will certainly help you to question.

  I would like to know some information:

  1. Have you tried to plug any other speakers or headphones?

  2. You did changes to the hardware/software before this problem?

  3. Have you tried using these speakers with another PC?

  Also, I suggest you refer to the suggestion of Pinaki reducing replied on June 20, 2014 from the link below:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/Windows-Media-Player-cannot-play-the-file-because/7faf6bdb-6a4e-4B5B-b5a9-2119907d953e

  Hope this information helps.

  Thank you to provide us with the information to look for more on this subject and to better understand the issue and we will be happy to offer our help.

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  Hello

  
  Videos in 3gp format cannot be played directly on Windows Media Player.
   
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  Method 1:
   
  You can check the link to see the guidelines on the issue.
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  Method 3:
   
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  Hello

  1. Have you made changes on the computer before this problem?
  2. You get the error message?

  I suggest you try these methods and check the status of the issue.

  Method 1:

  Open the troubleshooter in the Windows Media Player settings:
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  Hi Neil,

  Thanks for the reply.

  I suggest going through the article and follow the steps.

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  Hello

  There is patch available to fix the problem and I suggest you install the patch

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  Hi erinbohn,

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  Hello

  1. what game are you talking about?
  2. when the problem started?
  3. have you done any software or hardware changes to your computer recently?

  Please provide us with more information about the issue so that we can better guide you.

  I suggest you check the following settings.

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