A previous user of Adobe Creative cloud connected on my computer. How can I register them so I can login with my account?

Similar Questions

• I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. P

  I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. Help, please?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  Hi Amy

  Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC

  Thank you

  Varun

• This week, I had to reset my MAC, creative cloud has been removed.  How can I reinstall it?

  This week, I had to reset my Mac, creative cloud has been removed.  How can I reinstall it?

  The same way you installed originally...

  Download/install the desktop application, connect and install applications subscription.
  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Help of activation & deactivation
  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications
  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• I paid for and installed Creative cloud on my desk, so how can I install it on my laptop too?

  I paid for and installed Creative cloud on my desk, so how can I install it on my laptop too?

  On the laptop, you can connect to http://creative.adobe.com and install AAM.

  A single purchase of subscription creative cloud can be used on 2 computers.

• I can't update my creative cloud, she hangs up 5% How can I fix?

  Hello, Hello!
  
  I can't update my creative cloud, she hangs up 5% How can I fix?
  I use a Sony computer laptop i5!

  Please remove Cloud Creative app using:

  • Using creative cloud | Uninstall the creative cloud desktop application
  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Hi, I would like to cancel my edition (one year) creative Cloud Ecolière and her teacher, how would I go to do this?, Hi, I would like to cancel my plan of edition (one year) Creative Cloud schoolgirl and her teacher, how can I get it?

  Hi, I would like to cancel my edition (one year) creative Cloud Ecolière and her teacher, how would I go to do this?, Hi, I would like to cancel my plan of edition (one year) Creative Cloud schoolgirl and her teacher, how can I get it?

  Look through the following links and use the options by phone or chat (when available), so necessary for your situation:

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  https://forums.Adobe.com/thread/1703848

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• Helps Adobe Creative Cloud connection

  I bought the monthly package of Adobe Creative Cloud school a year ago and I can't sign into my account. I have recently switched from a PC to a MacBook Pro. The same Adobe login will work on PC and Mac, or is there another version of Adobe Creative cloud specially designed for Mac which must be purchased separately?

  Hi edp96423629,

  the Adobe ID is valid for PC and Mac. If you have forgotten your password, you can
  make use of the function "Forgot password?".

  Kind regards
  Maurice

  This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' (as appropriate) to help future customers with the same problem. Thank you!

• How can I install Adobe Creative cloud on a third computer?

  I installed Adobe Creative Cloud in 2 computers, but you stole from me and now I can not install it on a new laptop of third what I can do? How can I fix it?

  Thxs!

  You can install Creative Cloud on as many computers as you want, but you can't be signed on two computers, and can use it on one computer at a time.

  Download and install as you did on the first computer, sign in to your Adobe account on the website of Adobe using your Adobe ID, download the creative application Cloud, then download the applications you want to use.

  You can download the Adobe Creative Cloud Desktop App from here:
  Creative cloud help | Creative cloud desktop.

  After installing the desktop creative cloud application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

  If you get a new computer, simply log out of creative cloud over one of the other and log on to the new.  Connect, disconnect you and | Adobe Creative Cloud desktop app

  -What helps your question?

  Guinot

• FILES REMOVED from this creative morning cloud just updated my computer, how can I contact Adobe?

  I work at Backblaze.

  We receive a TON of point out that when Adobe Creative Cloud updates visitors

  on the Macintosh (which he did this morning 11/02/2016), it removes the

  contents of the dossier/.bzvol/qui belongs to Backblaze (this folder is

  not belong to the Adobe Creative cloud!)   Delete this folder disables

  Backblaze.  Here's a FAQ on this subject:

  .bzvol is missing: Help Desk

  Does anyone know how to contact Adobe to ask them to STOP it please
  DEPLOYMENT OF THIS UPDATE.  Or maybe stop to remove our software

  files?

  If you use Backblaze, you should stop to install Adobe Creative Cloud updates

  until they start behaving better.  They might be to delete OTHERS PICS RANDOM

  the file system?

  Hello

  CC build 3.5.1.209 has the fix for the issue described in this thread. We run the update and should soon be available to all.

  Kind regards

  Rémy Bhatnagar

  Quality engineer senior creative cloud

• How Adobe Creative Cloud restall? My computer Crased again and had served

  Can I get help with Adobe Creative cloud because my computer corrupted and I lost everything. I pay for this month.

  Hello Shirley,

  Please use the following link to install CC: download and install Adobe Creative Cloud applications

  Kind regards

  Rahul

• How can I get Adobe Creative Cloud out of my computer?

  I downloaded creative cloud as well as adobe photoshop trial. I want to get Adobe Creative cloud of my computer, but I put in the trash can and it will not come off of my computer. (in other words, he still works in the background.) How it go down?

  I use a MacBook Pro version 10.10.2

  Because you put files in the trash before uninstalling, you may need to reinstall it to uninstall it completely.

  Please try to install from here: Download Adobe Creative Cloud apps

  and then uninstall it: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

• I accidentally cancelled my account creative cloud and I didn't, how can I cancel it?

  I don't want to cancel my account by I accidentally did. How can I cancel it! Help, please!

  The cancelled subscription cannot be reactivated. You can place a new order. For more information on the plans, you can see the pricing and membership creative cloud plans | Adobe Creative Cloud

  Concerning

  Hervé Khare

• After you install the creative cloud on a new computer, I can't log in.

  I installed the app creative cloud on my new laptop after uninstalling applications CC on the old laptop.  The dashboard CC recognizes my login and my password but it does not load the tool, the dashboard clock for hours continuous CC.

  Everyone knows about this problem?

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

• I do not see the previous versions of Adobe Creative Cloud 3.5.1.209 products

  Hi, I don't see the option to view previous versions of Adobe products through the Creative 3.5.1.209 cloud

  This is a new installation, and we were able to select this option before.

  Clues?

  

  In this case, contact Adobe customer service that can help you instantly on a session remotely.

  Contact the customer service