'A problem occurred during extraction of the files' during installation - Adobe CS6

I downloaded both the DesignWebPremium_CS6_LS16 on my computer Windows 7 Pro and when I run the exe, it gives me the error "this is a problem when extracting the files. Check the amount of space available on your computer and the rights to write to the destination folder. When I click OK another message comes up with ' a problem occurred during extraction of archive. ". Please try to download the Adobe CS6 Design and Web Premium again'. Any ideas?

  • The computer has 128 GB of space
  • I downloaded the software twice
  • I tried to extract to the desktop "C:\Users\Brad\Desktop\Adobe CS6 Design and Web Premium" with my login right click on it and run the exe as admin
  • I tried to extract to the desktop "C:\Adobe CS6 Design and Web Premium" with my login right click on it and run the exe as admin

Hello

Please see the following links:

Troubleshoot installation with the log files. CS5, CS5.5, CS6

Installation and launch log errors | CS5, CS5.5, CS6

The know us if that helps.

Kind regards

Bani

Tags: Adobe

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