a user has sound, other use doesn't speakers are working fine

My husband cannot get any sound when he tries to watch videos with audio.  When I log in as a user, I mean on the same video very well.  Stakeholders work the sound is in place.  The icon right down th shows 75% volume - for him.  Assumptions

Hello

1. what changes have been made recently to the computer?

2. what version of windows is installed on your computer?

3. What is the Internet browser that you use to watch videos with audio?

Try these steps and let me know the status.

A: hover your mouse over the video, and then point the mouse pointer on the volume icon on the floating toolbar that appears; Drag volume knob to the right to increase the volume.

B: If you can't hear sound, click on the volume icon in the Notification area of the Windows taskbar, click mix and watch if the mixer volume for YouTube is turned upward.

Refer to this link: http://windows.microsoft.com/en-US/windows7/fix-a-corrupted-user-profile

I hope this helps.

Tags: Windows

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