A user to our small business reports that she one day noticed that the contents of its files to Outlook Express disappeared. Records are intact, but the messages have disappeared.

Outlook express content of some files went

A user to our small business reports that she one day noticed that the contents of its files to Outlook Express disappeared.  Records are intact, but the messages have disappeared.  Strangely, what happened to half of its files; the content in the other half is still there.

She uses Outlook Express 6.
Suggestions?
Pamela

In addition to comments of Bruce, likely OE compacted messages and in doing so, he probably wiped out the where they are absent.  Check your Inbox and message store bak files which are backups dbx files prior to compaction (see www.oehelp.com/OETips.aspx#2).  If you cannot find the bak files, then you will probably use the extract of the service drive of my DBXpress program (see www.oehelp.com/DBXpress/).

Steve

Tags: Windows

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