AAM will not work and will not install

Today, I decided to apply pending updates. Creating sales Cloud on OS X 10.8.2.

I ran Adobe Application Manager (AAM). I see (it is missing or damaged):

Screen Shot 2013-02-11 at 7.01.52 PM.png

Fine. I click 'Get' and then get redirected. I have download ApplicationManager6.2_all.dmg. I ride. I navigate to the installer. I run it. I get this (what the Installer failed to initialize):

Screen Shot 2013-02-11 at 7.03.02 PM.png

Fabulous. I have download Adobe Support Advisor. I run it. He thinks that everything is fine.

I rebooted and tried again. I usually google and searched this forum until blue in the face. I sat down with Adobe Live Support for 30 minutes, while I was given only to be disconnected. And here I sit.

Very functional, Adobe. Even better support, too.

Someone has an idea how to solve this problem, given that Adobe can't be bothered with it?

After spending nearly an hour with an Adobe support representative via live chat this morning and leads precisely nowhere, I gave-up, closed my browser on him, knocked down all the changes he had me had to do and decided to try on my own brute force methods. I should have done that to begin with, but since I'm still relatively new (~ 1 year) for the Mac, I'm still a bit shy.

In any case, I finally managed to solve my problem, and the particular difficulty who worked did so in about 60 seconds flat. Nevermind, I spent literally hours chasing my tail to access:

  1. Put yourself in the Finder/applications/utilities
  2. Rename the file "Adobe Application Manager" to something like "Adobe Application Manager OLD" (even if I think it might as well be deleted)
  3. Install the download for the AAM package and run the installation program

MAO then (not surprisingly) worked well. Delete the old folder now.

I continue to be completely impressed by the ability of Adobe to support its customers, but is by the course more, so I was not surprised. On the good side of things? Work of AAM and I can finally update my applications.

Tags: Adobe

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    ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

    There is no Vista free download legal available.

    Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

    Normally, they do this for a cost of $ small.

    In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

    See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

    Normally, you have to press F10 or F11 at startup to start the recovery process...

    Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If the above does not she, transfer your question in the appropriate Forum:

    Windows Update Forum:

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

    When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon.

    Mick Murphy - Microsoft partner

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