Academic verification problem

I received an email that you are 'impossible to approve my request since you have not received any form of academic identification '. That sounds like a joke seen I already paid for new members and I have already sent my check to the school. And I don't want to pay for it a second time if it is cancelled. I am only a student. Can you please fix the case?

Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link below

Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html

Tags: Adobe

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    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

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    Hello

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