Access denied you do not qualify for this page. If you think that there is an error, contact your COMPUTER administrator for assistance

I just added an admin and license access to a user who already has a login on this e-mail address. It gets this error when you try to access the area that I have it granted.

Not specific to the operating system but it's Windows.

What should do?

Sometimes, this can happen if the user chooses the wrong option when presented with the choice of Enterprise ID or Adobe during the connection. Ask them to try them both.

Tags: Adobe

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