Access to the secure area does not work with user registration registered user name and password

I have a problem giving access to users who register for the video service I provide. The form that they fill out includes it a chosen user name and the password, which should give them access to the secure area, but is not currently. I'm puzzled.

In the CRM, the recording of the customer in question has a user name and current password? and on the "Subscriptions" tab, they are subscribed to the appropriate secure area?

Your form online, under the 'Edit properties' button, "Safe Zone" is set to the appropriate secure area?

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