Accidentally, I bought a platform. How can I Exchange it?
Hello
I recently bought Adobe Photoshop Elements. I bought (on accident) of the Windows version, but I need a Mac. How can I change platforms?
Thank you!
There was not an accident. There are many people reporting the same problem, it seems more likely that there is something wrong with the buying process. What you need to do is to contact Adobe Support by chat or phone and ask them to grant you the scholarship for the platform that you intend to buy for.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
-
Accidentally deleted my Inbox! How can I recover my emails?
Original title: I wanted to completely remove my ' deleted '. Accidentally deleted my "inbox"! How can I recover my emails in my Inbox?
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas:
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Check your trash mail
-
I accidentally deleted my Recycle Bin, how can I get that back to my office?
original title: deleted items
I accidentally deleted my Recycle Bin, how can I get that back to my office?
I accidentally deleted my Recycle Bin, how can I get that back to my office?
Hey scottyboy6275
read the information below
How can I make the Recycle Bin on my desktop in Windows Vista
http://support.Microsoft.com/kb/810869
To resolve this problem in Windows Vista, follow these steps:
- Click Startand then click Control Panel.
- Click appearance and personalization, click personalization, and then click onChange desktop icons.
- Click to select the Recycle Bin check box, and then click OK.
and read these too
Another way to access the desktop icon settings dialog box is to right-click on the desktop, clickCustomize, and then in the left pane, click on change the icons on the desktop.
http://ask-Leo.com/i_accidentally_deleted_my_recycle_bin_in_vista_how_do_i_get_it_back.html
http://www.ehow.com/how_2254085_restore-Recycle-Bin-Vista-desktop.html
Walter, the time zone traveller
-
Messages deleted accidentally in the documents folder, how can I get back them?
Messages deleted accidentally in the documents folder, how can I get back them?
Original title: network programs network networking Internet Web site Site Web Web Site URL
Hello
Check in the trash, if deleted items are listed. If the files are in the trash then select, right click and choose restore.
You can also check out the link and try the steps in the article.
Recover lost or deleted files
http://Windows.Microsoft.com/en-us/Windows7/recover-lost-or-deleted-files -
Hello, my computer down and I bought another. How can I install Adobe Acrobat XI pro on the new computer with my license? In fact, it's already used with my old computer which is broken...? !
you are allowed to two facilities/activations. If you want / need to restore those, contact adobe support and application and activation count reset.
Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 pro extended exe,7z extended pro 9 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6,7. 5.7.1| 4.4 | 3.6
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
-
Hi, I bought by mistake first Element for Windows, but I have a Mac. How can I Exchange?
As well as the serial number does not work.
Thanks for the reply of wour
K
If you received from the serial numbers for mac and win, dl just the Setup file you need.
Otherwise, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.1.1 . 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14 | 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14 | 13 | 12 | 11, 10 |
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
-
I have the creative suite on my laptop and PC... my phone is dead... Bought a new how can I transfer to the new laptop?
Please check the link for the download and activation:
Download Creative Suite 6 applications
https://helpx.Adobe.com/in/x-productkb/policy-pricing/activation-deactivation-products.htm l
I hope this helps.
Concerning
Megha Rawat
-
How can I Exchange my iphone because there start to age and I would exchange it with the iPhone SE
Because with the iPhone will visit my education and my business better
Please tell me
h ttp://AppleInsider.com/articles/16/03/18/Trade-in-Your-Old-Apple-Device-and-get-a-10-cash-bonus-ahead-of-apples-iphone-se-97-ipad-pro-event
-
How can I exchange a voucher of iTunes via the family sharing
How can I exchange a good of iTunes via the family sharing my account of girls
Flinton,
Connect to the iTunes account you want - either yours or your daughter - and redeem the gift card link Exchange located at the top right of the home page of the iTunes Store.
When you buy, the amount will be added as this account store. Note that the credit will be usable by the person on the account. If you put it on your account, it will not be usable for the purchase of your daughter.
-
How can I Exchange my serial code
How can I Exchange my serial code
Redemption and serial numbers codes are different things, so of course you are talking about. Redemption codes are used to acquire serial numbers. Serial numbers are used to activate the product.
Using redemption code
http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html
For numbers: Activation & deactivation help
-
How can I exchange all the images in a slideshow with the new
I have 18 slideshows each is another contest for our photo club. How can I exchange all the images of each slide show with new images that our club competitions begin? I'm reluctant to just delete the slide show because I will take it all back. I want to leave the form of size and format of the show, but just share all the current images with new ones. I hope there is a quick way to remove and replace all the images for each show? Each slideshow has about 40 pictures and I have 18 shows
Thank you for your help
1. activate the "images" tab in the control panel
2. Select a thumbnail.
3. right click and choose "same."
4. press on "BACKSPACE".
5. open the control panel and load the new images.
-
I have elements on my pc, but have now moved to a mac and want to bring the items everywhere with me, how can I do this? Thank you!!
If you bought on Adobe.com (12 items) you can contact customer service and if you purchased from a reseller that probably you can install it on your mac (as this could be a multi platform license)
Note: Make sure you have the latest version i.e - 12 elements. If you have any previous version you are not eligible for platform swap
-
Accidentally erased administrator account. How can I recover the account?
Administrator account
I accidentally delete my administrator account. How can I recover the account?
Hi desmondlau,
· Did you completely remove the account?
· Do you have any other user account on the computer?
· If so, is that a Director or a limited account?
Try the following.
Step 1: Try to start in safe mode. Check if you can login as administrator.
Step 2: If you are able to connect, and then create a new administrator account and other changes. Restart the computer in normal mode to see if you can connect.
-
I accidentally deleted the Administrators account, how can I restore it?
I accidentally deleted the Administrators account in user accounts. How can I restore it?
Hello
1. what happens when you connect to the admin account?
2. do you get an error message?
I suggest you to refer to this link and check if it helps:
http://support.Microsoft.com/kb/940765
It will be useful.
-
How can I down 230 photos my office? I need the latter in a file - not on the desk
Hello
Thank you for writing to Microsoft Communities.
I suggest you follow the steps mentioned below, that would help you to remove all the photos in the office.
a. Select all the photos on the desktop, right click and then click on cut.
b. open the location where you want to store the copy.
c. right click on an empty space within the location and then click Paste. The copy of the original file is now stored in the new location.
Future prospects for more questions
Maybe you are looking for
-
Why the cards is not available in the CarPlay? For the Brazil? Any idea when will be available?
-
message cannot write to the file destination 1016
I try to export photos to a memory card and I get a message "cannot write to the file destination 1016. I was able to export several photos, then I could not export more. Help
-
Printer insists, to "align cartridges".
Hello I have a HP Officejet 6500 E709a on an iMac OS X 10.6.8. Everytime I turn on my printer, a message appears on the front of the screen of the printer, the "load paper - plain white paper in the main tray and press OK.» Of course, I already hav
-
Where to put "DataLayout" (2D data in the report)?
Hello IM using 2010 SP1 Teststand and Labview 2011. My question is about the plot of the data of the 2d tables in HTML Teststand report. I try to retrieve a table 2D x - y measurement data and it intrigues within the report file. Unfortuntly data is
-
Hexagonal n.o decimal whole conversion?
How to convert 1 byte hexadecimal n.o in decimal form to the decimal integer of 8-bit data.