Accidentally purchased 2 licenses on the same account and paid for them without knowing

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• I bought 50 weeks to Go on my iphone and my cpu it always says I'll run out and have only the 5 GB, I had originally. They are the same accounts and idea how to fix?

  I bought 50 weeks to Go on my iphone and my cpu it always says I'll run out and have only the 5 GB, I had originally. They are the same accounts and idea how to fix?

  Have you tried signing off iCloud desktop and then signing again? If you check on the phone, does show the plan 50 GB? Are you sure that the two devices are signed on the same iCloud account?

• Do you need to be on the same account of WiFi for phone and Mac that allows you to delete photos?

  When my Macbook Pro is on the WiFi and my iPhone 6 s + is on cell phone, I noticed that if I delete the photos within the program of Photos on my Mac they do not get deleted from my iPhone. However, a few hours later when I get home and check my phone, and I'm on Wifi for both devices, the photos have disappeared. Do you need to be on the same account of WiFi for phone and Mac that allows you to delete photos?

  Thank you.

  Devices can be on different wifi networks.

  Your question is that the phone will not be synchronized using cellular data and will wait until it connects to a wifi network, but this can be any wifi network.

• I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• Activation of licenses on the same account

  Hi, I have a problem with licenses. I had a Mater Collection CS6 (licensed) installed on two PCs (post work + laptop). Recently, I bought a license of plan retouched photograph CC2015 for another user (it's my collaborator) with the same account of Adober. Now the CS6 license do not work and often when I open Photoshop CS6 the PC tell me that the license is in use in another PC.

  The question is: is it possible to have in the same license account 2 (a CS6 and a single CC2015)? If is not possible, how do I use my license?

  I have to work simultaneously on two computers and I need an activation of the license on the laptop.
  I only use Windows.

  Thanks in advance

  If you need the license for multiple computers, you can also buy Creative Cloud for teams. For more information, please consult creative cloud for teams. Adobe Creative Cloud for business

• Satellite U500 - 2 of the same account and cannot get rid of

  Hello

  I have a very strange problem.

  Recently, I have disconnected and went to the login page and realized there was two of my account!
  And then I went back to my original account and tried to delete it.
  Strangely, I can't delete and im very annoyed at this.
  Could someone tell me PLEASE a solotion.

  My profile
  Toshiba U500.01C
  Win7 x 64
  I'm sure that this has happened after I installed Netframe 1.1

  Jaso444

  Hi Jaso

  You only have strange problems on your laptop. I ve also checked another thread. I think that Dr.Lamp wrote about in your other thread.
  Back up all your important data and reinstall the OS.

• Is it possible to change the name of my e-mail address of iCloud, but however, keep the same account and receive all my emails?

  I created my iCloud years ago and would appoint as a more basic e-mail address but I get a lot of important emails on this account.  I don't want to lose all my iCloud things related.  Any information would be appreciated, thanks in advance!

  You can create aliases for your shipments to iCloud.

  iCloud: create or modify e-mail aliases

• can I add another license to the same e-mail address

  Hello. I use creative cloud on a desktop and laptop. I could buy another computer. Can I add another license to the same account/email address? I don't see a way to do it. This is how I could use licenses on up to 4 devices.

  Thank you

  Andrew

  Hello

  In case you want to use on 4 machines, please purchase a subscription on a different Email address.

  Adobe has moved to based on the identity of license with a technology that will not support multiple licenses and products, you can buy only one membership per Adobe ID. If you need two memberships creative cloud, you can buy each with a unique Adobe ID. You can also buy a creative cloud for membership of the teams, which allows you to buy and manage several places under an own account.

  Also, you can read:-https://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  I hope that answers your query!

• How I find myself with two passwords to iCloud for the same account?

  How I find myself with two passwords to iCloud for the same account?

  For security reasons, I only use iCloud for Contacts and "find my iPhone".

  Several months ago Apple forced me to change my password to iCloud.  So I did this.   In the last months, I used successfully the new password to 10 or 12 times when asked without problem.

  However, I received a notification of a software update for my Apple Watch. I did the update without problem. However, after completing the update my iPhone asked me to connect to my iCloud account. When I did this, she rejected my password. I made 4 attempts typing very slowly and with care for you sure I did it right.

  Then, operating under a hunch, I decided to enter my old password to iCloud. It worked?  I'm confused about this, any ideas would be appreciated.

  I had a similar problem last year. I had to call Apple. Contact is a bottom of this page.

• 2 numbers of iPhone on the same account of Messages?

  Can I have 2 numbers on the same account of Messages for iMac the two iPhone and see all messages of the same.

  I currently have OS X & iOS on all... I intend to get a 2nd iPhone but want to ensure there is no complications with 2nd identical to my 1st sync iPhone...

  Even if you have 1 icloud account, you should be able to have so many numbers, but beware

  You can begin to receive texts and calls of these other numbers if its on the same account. I hope this has helped

• I have accidentally subscribed an additional license of the same image to the title of the subscription of ten images, how can I remove it?

  New on adobe stock and try to find where to get the image without watermark trying I accidentally bought an additional license of the same image, can it be fixed and how I would get the image without the watermark?

  Hi Sarah,.

  You can't delete or off licence an image under license from the Stock. Since we Stock for the first time and have done that accidentally, I added a free credit on your account.

  Make sure you please use it properly to proceed.

  ~ David

• I wonder about buying once more applications that have already been purchased on Windows 8 using the same account.

  Original title: re - buy apps?

  I download an app from the App Store Windows on my laptop. It was a trial version. I loved the soft and I purchased the full version. (The app was Star Chart)

  
  After that I downloaded the application even on my RT. of Surface (same account and so much confidence) and it asks me to buy the app again.
  Is not supposed to be buy once run everywhere? Then why does he buy twice?

  I can get help here...

  Hello

  Thanks for keeping us posted and share this information with us.

  I wish that you contact the ESD support for assistance.

  Check out the link-

  http://support.Microsoft.com/GP/esdentryoffice

  Feel free to contact the Microsoft Community for issues related to Windows in the future. We will be happy to help you.

• Can I buy creative cloud account twice? in the same account

  Hello world!

  I already bought photography Plan and Plan of single App, I can use it on two computers, no problem with that, but now I have to use on anther computer too, so if I buy once more under the same account! will it work? can I use 4 computers? or do I have to create another account on two computers? pls explain.

  Thanks in advance.

  Hi Brice,.

  You can install the creative cloud on two machines, which is purchased on an Adobe Id, however you can not run the product on two machines simultaneously. You can go for creative teams of cloud and buy 4 seats for the creative cloud running concurrently on 4 machines. Please visit legal terms of use | Adobe for more information. In addition, in case you just want to use creative cloud on two machines you can buy two individual CC licenses for two users on different e-mail ID.

  Kind regards

  Shelly

• Switching from an individual license to these same accounts team

  Hello

  The company I work for used to only need an account, but since our rapid growth recently, we're going to need more licenses.

  I currently own our 'main' account, but I would like to move to a Team license installation. The only problem is that I don't know how to deal with this upgrade.

  Can I remove our current subscription and order team one after that (and that we will still be eligible for the award)?

  -or-

  I purchase all licenses of the team that I need and cancel that individual after that? But probably an account cannot be both licensed as team AND individual at the same time?

  Please let me know what steps would mean any argument, and obviously I want to avoid paying twice.

  Thank you

  Florian

  Solution for all of the difficulties;

  1 - rant on Twitter (@AdobeCare).

  2 - get help from someone who can actually help you in 5 minutes, no telephone costs.

  3 do.

• Photoshop at$ 9.99 CC is valid for one pc... or I can run on the same account?

  Photoshop at$ 9.99 CC is valid for one pc... or I can run on the same account?

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else