Accidents of cloud cannot install creative and cleaning tool

Hello.

I really need help. I'm working on three different projects I have Adobe first CC and I'm also using AE and hearing. A few days ago they all stopped working when I started my computer. When I tried to start Creative cloud was just a blank window which stood, in other words, it didn't load anything. And when I tried to open the first or two other applications that I had installed nothing's happened. I went into the folder the programs must be installed in and you press the icon it and a small window with a warning text that presented themselves. He said something like: this application went or moved when it cannot be found. So I tried to uninstall all programs CC, used tool cleaning, restarted the computer and everything has been installed again, but as soon as I restarted the computer it's still the same as before. After this a few times and searching around the internet and didn't find anything that helped I tried to format my computer and do a clean install of windows. I am using windows 7 by the way. Now, I tried to download creative cloud and install again, but all of a sudden that doesn't quite work. This window opens instead:

Namnlös1.jpg

I apologize that it is in Swedish. But the translation would be something like:
The following issue occurred:

Something went wrong during installation (error: A12E1).
Go to our customer support site, if you want troubleshooting tips.

Now, I have done this and couldn't find anything useful. So I thought; It may help to restart the computer, but it did not. Then I thought that cleaning tool Adobes would probably help... It wont even start. It crashes as soon as I click on it.

I'm not a computer genius, but I'm skilled enough to usually being able to understand what is wrong and fix it.

Everything worked fine before. I'm not paying money for cloud Creative if these problems continue to occur.

Help! I don't know what to do anymore!

Sincerely

Ante

So I fixed it by yet an another clean install windows 7 and then download and install cc do not know what was wrong in the first place.

Tags: Adobe

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