Account recovery key

Update of the OS on my workstation, we did a firefox data synchronization until the workstation has been reset and updated. From there, we have created a recovery key Firefox I have access now. When I settled on the new installation of Firefox, it does not recognize the email address associated with the sync account I had. I set up synchronization using a new e-mail address and checked that. From there I though I could import the recovery key file I have and it cannot see where this is possible.

Is it possible to associate a new profile synchronization account and have it use my recovery key to get my old data?

On my old account that was associated with another email, why not have it not recognized the e-mail address? On my end, it was a valid email for me and until the computer was wiped out, I confirmed that the e-mail address on the old installation was linked to the old account synchronization. Can it somehow be retrieved or synchronized?

Hello kfoxSupport, 29A firefox introduced a new synchronization system which is not compatible with the accounts configured in earlier versions.

in this case, you'd probably have to use a workaround, first download the version of firefox before 28 and disable the automatic update for the moment (in options > advanced > update): install an older version of Firefox

then try to connect your former account synchronization device using the key-combo of old email/password / recovery. After you have restored your data in this way successfully, you can switch to firefox 29 and probably also of the switch to the new system of synchronization on all your devices: synchronize your bookmarks from Firefox, history, passwords, etc.

Tags: Firefox

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