account switching

Im a student and when I was in a hurry to get a project done at the time I signed up for the full price cloud adobe creative and only had access to photoshop and lightroom for $ 10 per month. It's around January. With the beginning of a new semester I need to access several of the apps so I thought that it was high time to cancel this account and create a new one student where I access applications adobe for 20 dollars a month. So I did exactly that, but now that I'm putting in place my new thing its read error and I think it has something to do with the fact that I already have photoshop installed in my computer from another account that I cancelled the subscription. What should I do to get the new student account work so I can have access to all applications? I have delete all previous applications, including photoshop, lightroom and creative cloud and again install fees?

Hi Kaylam87503721,

To be able to use the new account, please make sure you are disconnected from your previous account.

log in and log out of the desktop Adobe Creative Cloud application

If you still experience the problem, see:

https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

If nothing helps, kindly Contact Customer Care.

Tags: Adobe

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