Acrobat 11 Activation on new computer after deactivation on old computer

I uninstalled Acrobat 11 on my old computer and tried to install on my new computer with W10. When I enter the serial number on the new facility, he tells me that is not valid. I entered and with dashes, the lowercase and capital letters, checked vs 0 O (ZERO vs uppercase 'o'), and I checked it is DISABLED on the old computer.

What can I do?

I also tried to register on Adobe.com, with my Adobe account, and I can't even signup page.

Thanks for your comment.

No matter what I did, I couldn't make it work. I found the CAT Adobe option 22 Aug 16 and RAMESH G. was there to save the day. He was able to verify that I had properly turned OFF both of my authorized copies and accompanied me through the process. Apparently, it was my mistake, but we got through it.

Meenakshi thanks for your help.

Tags: Acrobat

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