Acrobat 8 - switch hw and os from win xp to win 8.1 - installation says "invalid serial number" - even though I am very sure it's: o)

Hi people,

I'm spending my old pc (win XP) to another (Win 8.1).

As I wanted to move my installation of acrobat 8 to the new computer, I did the following now:

-J' disabled (Acrobat 8) license on the old computer

-J' uninstalled acrobat 8 on the old computer and rebooted, it

-J' downloaded acrobat 8 on the site of adobe on the new computer

-J' started the installation that requires serial number

-J' connected to my acrobat account and found my serial number is

-J' checked this serial with my paper and invoice copies (bought ion 2007): it's allright

-J' typed in the serial number I copied it from the account I copied it in the email I received in 2007 / / I checked twice and even more:

The installation tool says "invalid serial number" - even though I am very sure that it is the right one.

I can't go any further.

What happens wrong or am I doing wrong?

Thanks for your help

Hi crunchycrisp,

First of all I won't suggest you install Acrobat 8 on windows 8. This version of the application has never been tested on Windows 8.

You can upgrade to the latest version of Acrobat.

~ Ajlan Huda

Tags: Acrobat

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