Acrobat 8 - switch hw and os from win xp to win 8.1 - installation says "invalid serial number" - even though I am very sure it's: o)
Hi people,
I'm spending my old pc (win XP) to another (Win 8.1).
As I wanted to move my installation of acrobat 8 to the new computer, I did the following now:
-J' disabled (Acrobat 8) license on the old computer
-J' uninstalled acrobat 8 on the old computer and rebooted, it
-J' downloaded acrobat 8 on the site of adobe on the new computer
-J' started the installation that requires serial number
-J' connected to my acrobat account and found my serial number is
-J' checked this serial with my paper and invoice copies (bought ion 2007): it's allright
-J' typed in the serial number I copied it from the account I copied it in the email I received in 2007 / / I checked twice and even more:
The installation tool says "invalid serial number" - even though I am very sure that it is the right one.
I can't go any further.
What happens wrong or am I doing wrong?
Thanks for your help
Hi crunchycrisp,
First of all I won't suggest you install Acrobat 8 on windows 8. This version of the application has never been tested on Windows 8.
You can upgrade to the latest version of Acrobat.
~ Ajlan Huda
Tags: Acrobat
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NGO: Hi Mary.
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Mary Vance: Hi
Mary Vance: Yes
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