Acrobat is unable to connect to your e-mail program

I did a lot of research with little or no success on this issue. I use the latest version of Mozilla Thunderbird and works fine on my Windows XP machine. I'm currently running Vista Ultimate. Acrobat version is 9.1.1 [after the recent update]. I already did the basic troubleshooting (i.e. set Thunderbird as default email client in Vista) and Thunderbird.

Acrobat is the only program that I have problems with in this regard. All the other programs I recognizes Thunderbird as default. I did a registry cleaning w / complete uninstallation is completed, restart, re - install and update with still no light at the end of the tunnel.

Any other ideas would be greatly appreciated... Adobe have a "default mail Client" install program? I don't see all the settings under the 'Préférences' tab in Acrobat.

Thank you

I found a way to make it work. It boils down to set Thunderbird as default in a well precise-even if you're already thinking that it is the default, it won't work that way. I use Windows 7 Professional and Acrobat 9.0 Pro.

Here "how: start > Default Programs > set access and computer program defaults > Custom (expand this) > choose a default e-mail program"

Then click on "Thunderbird". -"Use my current e-mail program" won't do it, even if Thunderbird is already your default.

I can now email my PDFs in Acrobat.

Tags: Acrobat

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