Acrobat not Adobe trial install because she thinks that Safari is open when it is not open

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• Flash player install because he thinks that Safari doesn't have altogether

  I tried several times to install the new Flash Player. For some reason any Installer (and I twice redownloaded it) don't think I have enough Safari, when I. I tried to restart, quiting before Safari never try the installer, installing BEFORE I not even open Safari on a fresh reboot.

  The Installer seems to have a bug in his ear I use Safari when I'm not.

  Grrumbles...

  Any help appreciated ^^

  Could be that the process for safari is running in the background, try this.

  Check Active moniter can you see safari, if so, to stop the process.

• Hi - my Mu was "buggy" and update not - so I threw the APP in the trash - but now CC won't allow me to re - install because he thinks that I already have the APP - advice?

  Hi - my Mu was "buggy" and update not - so I threw the APP in the trash - but now CC won't allow me to re - install because he thinks that I already have the APP - advice?

  restore your application from the Recycle Bin, and then uninstall correctly.

  If this fails, CC Office lists the applications as "up to date" when it is not installed

• Lightroom will not be installed because he thinks that I have Vista OS

  Greetings,

  I try to install Lightroom 6 and got an error saying that my computer will support him not because he is under Vista.  He is actually running Windows 7 Home Premium with Service Pack 1.  How can I get it to recognize my OS?  I'd love some suggestions!  Thank you.

  Hi lucindasa,

  You must run the installer in compatibility mode.

  Right click on the Setup file > go to properties > compatibility mode > select the checkbox highlighted in screenshot below, then select Windows 7

  Click OK, and then install it.

  

  Let us know if that helps.

  Kind regards

  Mohit

• I managed to uninstall my acrobat pro, but my adobe application manager seems to think that I still have it. I do not see how to download it from adobe and re install. Can anyone help? I spent many hours trying to get my creative cloud version

  I managed to uninstall my acrobat pro, but my adobe application manager seems to think that I still have it. I do not see how to download it from adobe and re install. Can anyone help? I spent many hours trying to get my creative cloud version to run after the license of first years has failed. It was a bit of a nightmare and sie Adobe is not easy to get help from.

  I spent a few hours trying to untangle a redemption code. I dropped so uninstalled acrobat, because he is no longer works apparently.  I managed to find out how to buy a new redemption code for creative cloud through the Institute where I exposed, but now I can't get a download for my acrobat, one that will work on my macbook pro 2010 running 10.6.8

  Navigation in the adobe site was not easy and not very impressed in terms of achieving support for the problems and responses so far. Only no reply emails usually that means logging in time and time again.

  LTA

  Thanks to all of you who tried to help him. I thank can I have managed to sort it out.  It seems that I can not have uninstalled initially, but I could not access the program and all my pdfs, opens in preview.  I found another uninstall program that seems to have done the trick as my adobe application manager is now let me download.

  I hope it will do the trick and my thanks to all who responded. Bravo guys. I hope that I won't make the same mistake next year ;-)

• I am trying to install an antivirus program. The program will not install because it establishes that there is another present anitvirus program. Why the new software does think that the other program is still there?

  The antivirus program that program anitvirus I try to install claims is still on my computer came with the computer when it was bought a little more than a year before.  This antivirus program was followed by another antivirus program.  The antivirus program on the computer at the time wherever he bought has been removed until the following antivirus program has been added.  The second antivirus on the computer program has been removed before my attempt to install the third-party antivirus program which States that the original anti-virus software came with the computer is always on it.  The antivirus program that is allegedly still on the computer is not on the list of installed program computer.  None of the two antivirus programs that were on the computer is on the list of installed programs computer.  How can I remove a program that is no longer on the computer?  Why the antivirus program that I try to install again could think that a program is still present on the computer where this program has been deleted if long ago?

  Give this program a go. It is effective to clean up the damage.

  http://www.revouninstaller.com/

  I hope this helps.

• I need to change the drive to a new drive letter, but XP will not let me because he thinks that the letter is in use.

  Quick question: I need to change the drive to a new drive letter, but XP will not let me because he thinks that the letter is in use, when it is not.

  The question for a long time: I've updated two disks in my computer from 1 TB to 2 TB. They were e and K:. The KC: drive is used as a backup of data on E: drive.

  I copied all the data on the old drive E: to the new, but when I put the new drive in place of the old, XP wouldn't let me assign the E: drive letter. It is ironic that several times, I see the warning that if you change a drive letter, some programs may not work - so of course that Microsoft is aware of this problem - however, it is annoying when you NEED to change a drive letter to OPERATE programs, but Windows won't let you. Sometimes, trying to protect users from doing stupid things prevents them from making things work...

  Anyway, after some research, I discovered that if I put the drive E: OLD and "remove" the drive of her letter, then the letter E: becomes available again. It did not work, and my computer is now partially satisfied with his new E: drive. However, the same trick with the new drive K: does NOT work.

  I removed the letter 'k': the old K: drive, but when I install a new one, it won't let me change it. It happens to be stuck at 'l': it's no use to me because backup programs are ready to use the K:\ path.

  There is that no "K:" drive in my computer and I deleted the letter k: the old disk. How do I FORCE XP to designate the new drive K: so that my backup program can work again?

  Thank you.

  Did you try to start your computer in Mode without fail (repeatedly, key to tap the F8 as your computer starts) and then try to re-assignment of drive letters?
  I think that some programs on your machine may be playing with your drive letters.  Boot safe mode will allow Windows to operate with a minimum of processes that are running and you should be able to change drive letters in these conditions.

  HTH,
  JW

• Need to update Vista Service Pack 1 to upgrade to Win7 newly purchased, but I can't upgrade to SP1, because he thinks that it is already installed. Catch-22?

  I just bought a Win7 update to finally get rid of my Vista.  I had automatic updates of Vista from day one and it is completely up to date after the update of Windows.  However, when I go to install the upgrade to Win7, it won't let me because it says I need Service Pack 1 installed on my Vista.  When I return to the WIndows update, it won't let me because he thinks that it is up-to-date.  What can I do?

  Free unlimited installation and compatibility support is available for issues related to Windows Vista Service Packs. Availability of support chat or messaging differs depending on your location. Some questions may require more support for which it has advanced a charge: http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I bought LR6 and it will not download because he thinks that the OS is XP.  The OS is Windows 7 64 bit. This occurs after the serial number is entered. Help.

  I bought LR6 and it will not download because he thinks that the OS is XP.  The OS is Windows 7 64 bit. This occurs after the serial number is entered. How can I download to recognize that the operating system is Windows 7?

  use the compatibility mode and select win 7

• Currently, I run the design and the Web Premium CS6 on a first generation MacBook Air and want to buy a new MacBook Pro. How will I know if I can install my programs on the new Adobe computer? Because I know that there is some sort of limit.

  Currently, I run the design and the Web Premium CS6 on a first generation MacBook Air and want to buy a new MacBook Pro. How will I know if I can install my programs on the new Adobe computer? Because I know that there is some sort of limit.

  Also, I had to install the software twice on my computer before because I had to restart the computer. I don't know if this affects the limit.

  You are allowed to have two facilities activated, so it shouldn't be a problem with facilities to work on both machines.  If by chance you somehow tied up two activations for a machine you can have Adobe support help solve this cat thrue.

  Serial number and activation support (non - CC) chat

  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• I downloaded Adobe camera raw 8.4 so that I can open raw files with pictures taken with the camera Sony a6000.  However, it does not open images in camera raw.  What can I do?

  I downloaded Adobe camera raw 8.4 so that I can open raw files with pictures taken with the camera Sony a6000.  However, it does not open images in camera raw.  What can I do?

  I suggest you please update Camera Raw 9.1.1: Camera Raw of Adobe Photoshop CC and CS6 Installer

  Once done, launch Photoshop and click Help > about plug-in > Camera Raw.

  And check the version of Camera Raw, you see there, it should be the most recent.

• Install the full custom CS6 - he thinks that Safari is running, but it is not

  I install CS6 (from CD, no clouds).

  I'm not using or running any browser, but THOUGHT CS6 Safari is running.

  Safari is part of Mac OS, I can't remove it. HOW MAC USERS INSTALL CS6 without interference from Safari?

  Tried to install 2 x - first raised hing with 7% left to install, 2nd time it hangs on Safari with around 9% left to install - interrupted by message telling me to close Safari. (Note that I can't "Force quit" Safari - because it is not listed as a program that runs in the Finder). How can I bypass this message and continue the installation CS6? I have cleared the cache and the history of Safari and still cannot load the CS6.

  https://helpx.Adobe.com/Acrobat/KB/install-prompt-close-safarinotificati.html

• I bought Lightroom 6 and it will not install because it says that vista windows not supported.  How to operate?

  The instructions said lightroom 6 install on Windows Vista Home Edition premium, but when I went to install it, it says os not supported - windows vista.  What should I do now?  I just bought the cd from Best Buy and tried to install the program.  Thank you.

  Hi David,

  Windows Vista is not compatible with Lightroom 6.

  Please check the link for Lightroom 6 system requirements below.

  The system configuration required

  I hope this helps.

  Kind regards

  Vivet

• I have DC Pro Acrobat and Adobe PDF Pack and I am still unable to open a PDF file from my outlook.

  I have DC Pro Acrobat and Adobe KDP Pack and I am still unable to oepn filed a PDF of my Outlook.  So I save it to my computer but then I can only open it in Adobe Reader.  Help, please

  I fixed it.  Thank you

• Adobe Acrobat Pro XI trial install error

  When I try to install the trial version, I get an error message saying that the installation program has been configured incorrectly.

  OK then please remove the current installation of Adobe Application Manager from your Applications folder.  You should then be able to install Adobe Download Assistant successfully.  You can find more details in the known issues section to troubleshoot Adobe Download Assistant - issues http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Known_i.