Acrobat not work - does not work

I tried to load the Acrobat content yesterday. Folio Generator converts the files then turn loading Acrobat, more than two hours for an article of a few MB.

If Acrobat is not reliable, an alternative method must be provided if the work can be done.

Process of terrible.

Two lost days of work. Where should I send an invoice?

Might be smart to write a service up and down the page to inform people when services do not work.

One thing you can try that might work... of course, I admit I have not access to your Digital Publishing logs so install it is possible, that is not the solution but let me know if you try this command below and restart InDesign it solves your problem.

From the command line Terminal application, type the following:

Touch m/Applications/Adobe\ InDesign\ CS5.5/Plug-Ins/Graphics/Digital\ Publishing.InDesignPlugin.

Of course I guess two things here, you're on a Mac and you have InDesign CS5.5.  If otherwise, please comment and I'll update the command above accordingly.  I'm suspect something has failed in your update where the digital edition Plugin could not be updated in InDesign and this above command helps inform InDesign there is a new plugin to load.
I hope this helps!
Thank you
Frank

Tags: Digital Publishing Suite

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